Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available throughout the facility. Please ask the front desk staff for connection details at check-in.
アクセス (1)
How do I get here from Shirahama Station?
Approximately 15 minutes by car from Shirahama Station. By bus, alight at the Shirahama Onsen bus stop.
チェックイン・アウト (1)
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 10:00. Times may vary depending on your plan, so please check the details at the time of booking.
予約・料金 (1)
Is booking through the official website a good deal?
The official website offers the best rate guarantee. You can book at lower rates than domestic lodging reservation sites.
体験・アクティビティ (1)
Are there experience programs such as making plum syrup?
Seasonal events are held, including an "Experience making plum syrup to take home, featuring Kishu's bounty". Please check the news page on the official website for dates.
周辺観光 (1)
What tourist attractions are nearby?
Nearby attractions include Shirahama Beach (Shirala Hama), Engetsu Island, Sandanwall, and Senjojiki. The facility is also well-positioned for access to Adventure World.
子連れ (1)
Can I stay with children?
We welcome families with children. The official website has a dedicated "With Children" page with information about how to enjoy your stay with kids. Please check the official website for details.
客室 (1)
What types of guest rooms are available?
Colorful yukata robes in various designs and colors are available for rental at no charge for guests staying in rooms with private open-air baths. For details on room types, please see the guest rooms page on the official website.
温泉 (1)
What kind of baths are available?
We have a hot spring bath fed by Shirahama's natural hot spring. You can enjoy the waters of Shirahama Onsen, known as one of Japan's three oldest hot springs. Please check the hot spring page on our official website for details.
食事 (1)
What kind of cuisine is served?
We serve cuisine featuring abundant seafood and vegetables from Kishu. You can enjoy dishes highlighting seasonal ingredients. Please see the cuisine page on our official website for details.
駐車場 (1)
Is there parking?
Free parking for 50 cars is available. No reservation required. The parking lot is located directly behind the hotel.
Other (6)
What time is check-out?
10:00
Is there parking?
Yes, parking is available. Please contact the facility for details.
What is the address?
2998-3 Shirahama, Nishi-Muro District, Wakayama Prefecture
How do I get there?
Approximately 15 minutes by car from Shirahama Station (or by bus, alight at Shirahama Onsen). Free parking for 50 cars available.
What time is check-in?
15:00
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.