Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 14, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available throughout the building.
Access (2)
What are the transportation options from Shirahama Station?
From JR Shirahama Station, take the Sandanbeki-bound bus for approximately 20 minutes, get off at "Shinyuzaki" and it's about a 1-minute walk. You can also use the free shuttle bus run by the Shirahama Onsen Ryokan Cooperative (first-come, first-served basis). A taxi takes approximately 13 minutes.
Can I take the shuttle bus to Adventure World?
For the latest information on the regular shuttle bus service from Shirahama Station to the hotel and Adventure World, please check the official website of the Shirahama Onsen Ryokan Cooperative.
Check-in (1)
What are the check-in and check-out times?
Standard check-in is 15:00 and check-out is 11:00.
Accessibility (1)
Are there accommodations for accessibility and steps?
There are several areas in the building with steps and stairs. If you have mobility issues, please let us know at the time of booking or consult with the front desk.
Hot springs (1)
What kind of hot spring facilities are available?
We draw water from Shirahama Onsen, one of Japan's three oldest hot springs. We offer distinctive facilities such as the "Sandan-no-yu" (three-tiered bath, with standing bath also available). You can enjoy it as a natural flowing hot spring.
Meals (1)
What kind of meals are available?
We offer a variety of dining options including the buffet restaurant "by the ocean -buffet-" with approximately 80–100 items, "Ikesu Warouda" where you can enjoy fresh fish swimming in front of you, and "Sushi Yata".
On-site facilities (3)
Is there a foot bath terrace?
A foot bath opened in March 2017, where you can relax while enjoying the scenic views selected as one of Japan's best sunset spots.
Is there a bar or late-night dining service?
You can enjoy your evening at "KON BAR" and the late-night food corner "Ikoi-no-Kaatei".
Do you have rock saunas and saunas?
We have rock saunas and sauna facilities. Please check our official website or ask at the front desk when you check in for details.
Parking (1)
Is there a parking lot? Is there a charge?
We have a parking lot. For guests, parking is free from your arrival date through departure.
Other (6)
How do I get there?
About 20 minutes by bus from JR Shirahama Station towards Sandangaki, get off at Shinyuzaki and walk about 1 minute, or about 13 minutes by taxi from Shirahama Station. A free shuttle bus service is also available from Shirahama Onsen.
What is the address?
1821 Shirahama, Nishi-Muro District, Wakayama Prefecture
What time is check-out?
11:00.
Is there a car park?
Yes, it is available. Please contact the facility for details.
What time is check-in?
15:00.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.