Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on August 3, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Wi-Fi (1)

Is Wi-Fi available?

Wi-Fi is available inside the hotel. Please see the official website or check at check-in for details.

Access (1)

How long does it take from central Karatsu?

About 15 minutes by car from central Karatsu. You can also call us on 0955-56-6234 with any questions.

Baths (1)

What bathing facilities are there?

There is a large bathing hall facing the sea, with windows that open, which has been well received as a beachfront bath. It is built so that you feel the sea close at hand as you bathe.

Check-in / check-out (1)

What are the check-in and check-out times?

Standard check-in is 15:00 and check-out is 11:00. Times may differ depending on the plan, so please check your booking details.

Accessibility (1)

What provision is there for wheelchair users and guests with disabilities?

We offer a range of support: accessible rooms, a design with few steps, wheelchair-accessible toilets, a private bath, two wheelchairs to borrow, allergy-adapted and finely chopped meals, and acceptance of assistance dogs.

Location (1)

What is the setting like?

The hotel stands directly on Hamasaki beach with a sweeping view of Karatsu Bay, on a beautiful stretch of shore where the British merchant Eric Moller, then resident in Karatsu, once built a villa.

Basic information (1)

When did the hotel open?

It opened on Tuesday 1 July 2025 as the second property of the ONCRI brand, on Hamasaki beach along Karatsu Bay.

Rooms (1)

What room types are there?

We offer ocean-view rooms looking out over Karatsu Bay. Every room is designed so that you feel the sea, for a comfortable stay. Please see the official website for the room types.

Facilities (1)

Is there a pool?

There is an outdoor pool. Please see the official website for opening hours and the season.

Meals (1)

What is the food like?

The sushi and Japanese restaurant Koyomi serves sushi kaiseki using fresh seafood from the Genkai Sea. There is also a cafe and a party room for a range of occasions.

Parking (1)

Is there parking?

There is free parking. Please see the official website or call 0955-56-6234 for capacity.

Other (6)

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

How do I get there?

About 5 minutes by car from Hamasaki Station on the JR Chikuhi Line. About 15 minutes by car from central Karatsu. Free parking available.

What time is check-in?

15:00.

What time is check-out?

11:00.

Is there parking?

Parking is available. Please contact the property for details.

What is the address?

1669-55 Hamasaki, Hamatama-machi, Karatsu City, Saga Prefecture