Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available throughout the hotel. For details, please contact the hotel.
アクセス (1)
How do I get here?
By car: approximately 1 minute from the Saga-Yamato IC on the Nagasaki Expressway—very convenient. Approximately 20 minutes from JR Saga Station, and approximately 15 minutes from the SAGA Arena. We also operate a free shuttle bus every hour between 9:30 and 16:30.
チェックイン／アウト (1)
What are the check-in and check-out times?
Check-in: 15:00–22:00. Check-out: 10:00. Times may vary depending on your plan, so please confirm your booking details.
子連れ (1)
Are there facilities and activities for children?
We have a large kids' park (opened April 16, 2026) with trampolines, ride equipment, bouldering, giant building blocks, a pool with water slide, a game corner, table tennis, and more for children to enjoy.
施設 (3)
Do you have rock saunas and saunas?
We have both rock saunas and saunas. Combined with our hot spring, you can enjoy a comprehensive relaxation experience. An aesthetic salon and massage services are also available in-house.
Do you have a pool?
We have a pool with a water slide approximately 40m long (open in summer only). It's a facility that both children and adults can enjoy.
Do you have karaoke and entertainment facilities?
We offer a variety of entertainment facilities including karaoke rooms, game corner, table tennis, and a free comic corner.
温泉・風呂 (1)
What is the spring water quality?
We offer high-concentration carbonated spring water (calcium bicarbonate spring) sourced from 1,300 metres underground—extremely rare nationwide—in 100% pure source flow. We also have an open-air bath, large bath, sauna, and rock bath (yogan kyoku).
観光 (1)
Is it convenient for sightseeing to the Saga Balloon Festival and Yoshinogari ruins?
Located in Saga City, we serve as a convenient base for major tourist and leisure attractions including the Saga International Balloon Fiesta venue, Yoshinogari Historical Park, and SAGA Arena.
送迎 (1)
Is there a shuttle bus service?
We operate a complimentary shuttle bus (9:30–16:30, departing every hour). Please contact the hotel to arrange your use.
食事 (1)
Is there a restaurant? Can I eat even if I book a plan without dinner?
We have an in-house restaurant where you can enjoy meals even with a no-dinner plan. We offer a varied menu featuring fresh seasonal ingredients from mountains and sea.
駐車場 (1)
Is there parking?
We offer complimentary parking. We are conveniently located about 1 minute by car from Saga Yamato IC, making it very accessible by car.
Other (6)
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.
Is there parking available?
Yes. For details, please contact the facility.
What is your address?
Saga Prefecture, Saga City, Yamato Town, Kuikeii 3667
What is the check-out time?
10:00.
How do I get here?
By car: approximately 1 minute from Saga-Yamato IC on the Nagasaki Expressway. Approximately 20 minutes from JR Saga Station. Free shuttle bus service operates from 9:30 to 16:30, every hour.
What is the check-in time?
15:00.