Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 3, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
Is there a shuttle bus from Inawashiro Station?
A free shuttle bus is available from JR Banetsu-Saisen Line Inawashiro Station to the hotel. Advance reservation is required for groups of 10 or more. Mid-route boarding and alighting are not permitted. Service may be subject to change due to weather or traffic conditions.
Activities (1)
Can I enjoy skiing in winter?
Shuttle and lift ticket packages are available to nearby Nekoma Ski Resort (Nekoma Mountain) and other ski areas. Spring skiing is possible until around May in some cases.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00. If your plan has different times specified, those take priority.
Pets (1)
Can I stay with my pet?
Pet-friendly plans are available. Please check the official website or call directly for details regarding types and sizes of pets that can be accommodated.
Nearby sightseeing (2)
What are the nearby tourist attractions?
Goshiki Swamp and Lake Hibara are within walking distance. Onogawa Fudo Falls, Tsuruga Castle in Aizuwakamatsu, Kitakata Ramen Street, and Bandai Gold Line are all within 30-60 minutes by car. Packages with Lake Hibara sightseeing boat tickets are also available.
How far is Goshiki-numa?
Goshiki-numa is approximately 3 to 5 minutes on foot. We are known as the hotel closest to Goshiki-numa in the area and are ideal as a base for exploring the area.
Rooms (1)
What types of guest rooms are available?
The facility has 324 rooms in total across both buildings: 57 Japanese-style rooms and 267 Western-style rooms. The main building (Goshiki no Mori) focuses on casual rooms for couples, married couples and families, while the new building (Nekoma Riekyu) offers more luxurious accommodations.
Payment (1)
Do you accept credit cards?
We accept major credit cards including VISA, JCB, American Express, Diners Club, UC, DC, NICOS, UFJ Card, and MasterCard.
Hot springs / Baths (1)
What kind of hot spring do you have?
Neko-ma hot spring naturally springs from the hotel grounds and flows directly into the large public bath and open-air bath. The water is colorless and transparent when it emerges, but oxidizes when exposed to air to become a rare reddish-brown cloudy water. It is popular as a beautiful-skin bath, also known as 'nature's moisturizer.'
Meals (1)
What style of meals do you offer?
Both dinner and breakfast are served buffet-style with over 50 Japanese, Western, and Chinese dishes. We also offer sushi and tempura prepared at live cooking stations, as well as local Aizu cuisine. Plans with unlimited drinks are also available.
On-site facilities (1)
What facilities are available in the hotel?
The hotel has 10 karaoke rooms, an amusement zone with billiards, darts, table tennis and simulation golf, a bar lounge, café, spa salon, and a shop. It's designed to keep families and groups entertained throughout their stay.
Parking (1)
Is there a parking lot?
There is a free parking lot with 350 spaces. No reservation required. There are no height restrictions.
Other (6)
What is the check-out time?
11:00.
Is there a parking lot?
Parking is available. Please contact the facility for details.
What is the check-in time?
15:00.
How do I get there?
Free shuttle bus available from JR Banetsu-Saisen Line Inawashiro Station (approximately 35 minutes by regular bus / free shuttle available; groups of 10 or more require advance reservation) / Approximately 25 minutes by car from Inawashiro Bandai-Kogen IC on the Banetsu Expressway
What is your address?
1171-1 Yudaira, Hinohara, Kitashiobara Village, Yama District, Fukushima Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.