Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 12, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi free?
Wi-Fi is available inside the hotel. Please check with the front desk for connection details and coverage.
Access (1)
How do I get there from Kagoshima Airport?
About 30 minutes by car (hire car or taxi) from Kagoshima Airport. By local bus, get off at the Maruo Onsen stop, from where the hotel is about 1 minute by car. If using the Kyushu Expressway, leave at Mizobe-Kagoshima-Kuko IC.
Spa / Facilities (1)
Are there mud packs or a stone sauna bath?
Mud packs and a stone sauna bath are available in the hotel and are popular with women. Please see the official website or ask the front desk for hours and charges.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is normally from 15:00 and check-out is 10:00. Where a plan differs, please see the plan details. Please note that we cannot bring check-in forward, and we do not offer late check-out.
Pets (1)
Can I stay with a pet?
Please contact the hotel directly about staying with a pet, as the position may have changed.
Awards / Reviews (1)
What awards have you received?
We received a Rakuten Travel Gold Award in 2025, placed fifth nationally in the family, cuisine and spring-quality categories of the 2025 hot spring inn and hotel vote, and came second overall in Kagoshima in the Nifty Onsen annual ranking.
Nearby sightseeing (1)
What sightseeing spots are nearby?
Kirishima Shrine (about 15 minutes by car), Takachihonomine within Kirishima-Kinkowan National Park and the Kirishima Open-Air Museum are all nearby. You can also see Sakurajima in the distance.
Traveling with children (1)
Is there anything for children?
There is a kids' park in the hotel so that families with children can enjoy their stay. We are rated highly enough to place near the top of national hot spring rankings in the family category.
Hot springs (1)
What kinds of baths are there?
There are more than nine baths fed continuously from the source, including milky white cloudy water, a cypress bath, open-air baths, a steam bath and a stone sauna bath. Day-use bathing is also available 11:00-15:00 (last reception 14:00).
Meals (1)
What is the food like?
We serve kaiseki cuisine and buffets using local ingredients such as Kagoshima black beef and black pork. We have won a number of cooking competitions, and our dinner is especially highly rated.
Parking (1)
Is there parking, and is there a charge?
There is free parking for about 100 vehicles, including two accessible spaces beside the entrance (please enquire in advance). We may not be able to meet requests for a particular space.
Other (6)
What time is check-in?
15:00.
How do I get there?
About 30 minutes by car from Kagoshima Airport. About 1 minute by car from the Maruo Onsen bus stop. About 15-20 minutes by taxi from Kirishima-Jingu Station. About 30 minutes from Yokogawa IC or Mizobe-Kagoshima-Kuko IC on the Kyushu Expressway.
What time is check-out?
10:00.
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What is the address?
3930-12 Takachiho, Makizono-cho, Kirishima City, Kagoshima Prefecture