Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
Wi-Fi・インターネット (1)
Can I use Wi-Fi or internet connection in my room?
Internet connection is available in guest rooms. In some cases it may be available in the OA room, so please contact the hotel for details.
アクセス (1)
How do I get here from Saga Station?
From JR Saga Station, it's about 5 minutes by taxi (approximately 2.5 km), or about 15 minutes by bus from Saga Station Bus Center on the Saga University line, getting off at Tsuji-no-do bus stop and then 2 minutes on foot.
サービス (1)
Do you have English-speaking staff?
We have English-speaking staff on hand.
チェックイン・アウト (1)
What are the check-in and check-out times?
Check-in is at 14:00 and check-out is at 11:00. Times may vary depending on your plan.
バリアフリー (1)
Do you have accessible rooms?
We have 1 accessible room (capacity 2 people) with minimal steps, wheelchair-accessible toilet, simple bed, and wheelchair rental (3 units). Grab bars can be installed at the bathtub.
基本情報 (1)
Tell me about the hotel's history.
Opened in 1976 (Showa 51), the year of the Wakakunikokutai Games, as Saga's state guest house and community center. It has long been cherished as a city hotel surrounded by nature and charm overlooking the Saga Castle moat.
客室 (1)
What types and sizes of guest rooms do you have?
There are 97 guest rooms in total. They include various types: singles with approximately 140 cm wide beds, open-plan corner twins, Japanese-style rooms, and more. Twin rooms have a standard size of 25 m².
支払い (1)
What credit cards do you accept?
We accept many credit cards including VISA, Mastercard, JCB, American Express, Diners Club, UC, Mitsubishi UFJ Nicos, UnionPay, and SAISON.
施設 (1)
What facilities are available in the hotel?
The hotel has a wedding venue, beauty salon, shopping arcade, safety deposit boxes, foreign currency exchange, AED, vending machines, delivery service, and laundry service. It also has banquet halls equipped to accommodate various occasions.
観光・周辺情報 (1)
Is access to nearby tourist attractions good?
Saga Castle Ruins is about 13–15 minutes on foot, Saga Prefectural Art Museum and Museum is about 11 minutes on foot, and Okuma Shigenobu's birthplace is about 5 minutes by car. The hotel is very convenient as a base for sightseeing in West Kyushu, including Suigo Yanagawa, Yoshinogari Ruins, Arita, Takeo, and Ureshino hot spring.
食事・レストラン (1)
What restaurants do you have?
We have several restaurants offering Italian and French cuisine, Japanese cuisine featuring seasonal ingredients, and Chinese cuisine from à la carte to set menus. Room service (breakfast and two meals included) is also available by arrangement.
駐車場 (1)
How many parking spaces do you have and what is the charge?
Free parking for approximately 120 vehicles on the premises (2–3 large buses). Please confirm in advance as the lot may be full.
Other (6)
What time is check-in?
14:00.
Is there parking available?
Yes, parking is available. For details, please contact the facility.
Can I use Wi-Fi?
Free Wi-Fi is available throughout the hotel.
What is the address?
1-2 Yoka-machi, Saga City, Saga Prefecture
What time is check-out?
11:00.
How do I get there?
About 5 minutes by car from JR Saga Station / Get off at Tsuji-no-dō bus stop and about 2 minutes on foot / About 15–20 minutes by car from Saga Airport