Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
Wi-Fi (1)
Can I use Wi-Fi?
Yes, Wi-Fi internet access is available free of charge in all guest rooms.
アクセス (1)
What is the nearest station?
About 1 minute walk from Exit 2 of Tenjin Station (subway). Also about 5 minutes walk from Nishi-Tetsu Fukuoka Station and about 10 minutes by taxi from JR Hakata Station.
チェックイン・アウト (1)
What are the check-in and checkout times?
Check-in is 15:00 and checkout is 11:00. Times may vary depending on the plan, so please confirm the details of your booking plan.
レストラン・食事 (1)
Do you offer room service?
Room service is available during breakfast hours (7:00–10:00) and dinner hours (18:00–21:00). We bring our signature meals to your room.
周辺環境 (1)
How is the access to the Tenjin area?
We are located in the heart of Tenjin, about 1 minute walk from Tenjin Station (subway), making it very convenient. The Tenjin shopping and entertainment areas are also within walking distance.
子連れ (1)
Do you have amenities for children?
We provide baby beds (for children under 18 months), bed guards (18 months to under 5 years), children's pyjamas, slippers, and toothbrushes. Quantities are limited, so please call to request these items.
客室 (1)
How is cleaning handled for multi-night stays?
For multi-night stays, cleaning is done once every two days. On non-cleaning days, only towels are provided at your door. If you would like daily cleaning, please use the magnet in your room.
施設 (1)
Do you have banquet halls or conference rooms?
We offer a variety of banquet venues including the historic Hōō Room. They can be used for weddings, banquets, business conferences and other purposes.
駐車場 (2)
Is there parking? How much does it cost?
We have both surface and multi-storey car parks. The charge per night's stay is ¥2,200 (tax included) (revised from July 1, 2025). Advance reservation is not required.
Do you have electric vehicle charging facilities?
If you wish to charge an electric vehicle, please contact the hotel in advance (limited number of spaces available).
Other (6)
Is there parking?
Parking is available. Please contact the facility for details.
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.
What time is checkout?
11:00.
What time is check-in?
15:00.
How do I get there?
About 1 minute on foot from Exit 2 of Tenjin Station (Subway). About 10 minutes by taxi from JR Hakata Station. About 7 minutes by car from Tenjin-kita IC.
What is the address?
2-6-60 Daimyo, Chuo Ward, Fukuoka City, Fukuoka Prefecture