Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on July 26, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Wi-Fi (1)

Can I use Wi-Fi?

Yes, free Wi-Fi is available throughout the property (according to HIS Tabi Pro listing information).

Check-in / check-out (1)

What are the check-in and check-out times?

Check-in is 15:00 and check-out is 11:00 (as of September 1, 2025, check-in time has been changed from 16:00 to 15:00).

Restaurants / Meals (1)

What types of restaurants are available?

There are 5 restaurants in the facility: Bougairou (Chinese cuisine), Kanhaitei (teppanyaki), Brasserie & Lounge Ciara (buffet and à la carte), Tomoduze (sushi), and Clouds (bar).

Surroundings (1)

How do I access Mizuho PayPay Dome?

Hilton Fukuoka Sea Hawk is adjacent to Mizuho PayPay Dome Fukuoka. The venue is accessible on foot.

Traveling with children (1)

Can children stay with us? Is there a charge?

Children under 6 years old can stay free of charge if sharing a bed with an adult. Guests aged 6 and over are charged at the adult rate.

Rooms (2)

Do all guest rooms have ocean views?

Yes, all 1,052 rooms overlook Hakata Bay. You can enjoy a resort atmosphere while in the city.

Do you have an executive floor?

Yes, we offer an executive floor with access to an exclusive lounge. Various services are available in the executive lounge.

Facilities (2)

Can I use the pool?

The indoor pool is available year-round. The outdoor pool opens seasonally in summer. A jet bath is also available.

Is there a spa?

We have a fitness center and spa. For details, please check the hotel's official website.

Hot springs / Large public baths (1)

Is there a large public bath?

We have a large public bath with a rock bath design. You can enjoy resort relaxation.

Parking (1)

How much is the parking fee?

Self-parking is available for 2,000 yen per day. Valet parking is not available. EV charging facilities are located on the premises.

Other (6)

Can I use Wi-Fi?

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Is there a parking lot?

Yes, parking is available. For details, please contact the facility.

What time is checkout?

11:00.

What is the address?

2-2-3 Jigyo-hama, Chuo Ward, Fukuoka City, Fukuoka Prefecture

How do I get there?

About 15 minutes by bus W1 from Tenjin, about 30 minutes by bus 306 from Hakata Station (get off at Hilton Fukuoka Mae). About 20 minutes by car from Fukuoka Airport.

What time is check-in?

15:00.