Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
Wi-Fi (1)
Is Wi-Fi available?
Internet access is available in all guest rooms.
アクセス (1)
How do I get there?
By car: about 20 minutes from Tanabe IC on the Hanwa Expressway toward Shirahama Hot Spring. From JR Shirahama Station: about 10 minutes by shuttle bus or by Meikou Bus to Oura Bus Stop followed by a 6-minute walk. From Tokyo: about 60 minutes by plane to Nanki-Shirahama Airport. From Osaka/JR Tennoji Station to Nanki-Shirahama Station: about 130 minutes.
チェックイン・アウト (1)
What are the check-in and checkout times?
Check-in is 15:00–18:30, and checkout is 11:00.
ペット (1)
Can I stay with a pet?
Guests with pets must arrange to leave their dog at our pet hotel at check-in (reservation required). For pets staying in the guest room, please contact the hotel directly.
客室 (1)
What types of guest rooms are available?
We have 15 room types with a total of 172 rooms: 136 Western-style, 11 Japanese-style, 20 Japanese-Western hybrid, and 5 others. All rooms feature ocean views with views of the cobalt blue sea.
施設 (1)
Is there a pool?
Yes, there is an outdoor pool and terrace. It is an open space where you can enjoy a sense of escape while feeling the breeze and scent of white sand.
温泉・風呂 (1)
What are the features of the hot spring and open-air bath?
There is a large public bath with an open-air bath supplied by our own hot spring source, Shirahama Onsen. The bath features a large water platform extending outward, creating the sensation of floating on water. At night, it is enveloped in illumination, creating a fantastical atmosphere.
観光・周辺 (1)
Is access to nearby attractions good?
The location is convenient for accessing major attractions in Nanki-Shirahama such as Shirahama Beach, Sandanbeki, and Senjojiki. Adventure World is also accessible by car.
送迎 (1)
Is there free shuttle service from the station?
A complimentary shuttle bus runs from JR Shirahama Station (approximately 10 minutes). Taxi access is also available. Please contact the hotel for details.
食事 (1)
What kind of meals are served?
At the buffet restaurant "Concadoro," you can enjoy a wide variety of dishes including live cooking demonstrations (tempura, sushi, etc.) and fresh onigiri at breakfast, made with seasonal ingredients. The live kitchen-prepared dishes are popular.
駐車場 (1)
Is there parking available?
Yes, parking is available. Please contact the facility for details.
Other (6)
What is the address?
3212-1 Shirahama, Nishimuro District, Wakayama Prefecture
Is there parking available?
Yes, parking is available. Please contact the facility for details.
What time is check-in?
15:00.
How do I get here?
From JR Shirahama Station: complimentary shuttle bus or taxi, approximately 10 minutes / From Hanwa Expressway Tanabe IC: approximately 20 minutes toward Shirahama Onsen
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.
What time is checkout?
11:00.