Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on September 24, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Access (1)

How do I get there from the nearest station?

About 12 minutes' walk or 1-2 minutes by taxi from Makino Station on the JR Kosei Line. From the Kyoto direction it is about 32 km from the Hira ramp on the Kosei Road via Route 161. From the Nagoya direction it is about 20 km from Kinomoto IC on the Hokuriku Expressway via Routes 8, 303 and 161.

Activities (1)

What activities are there nearby?

The northern Lake Biwa area offers sightseeing and historic sites, water sports, cycling and camping. Lakeside spots such as Makino Sunny Beach are within walking distance.

Check-in / check-out (1)

What are the check-in and check-out times?

Check-in is 15:00 and check-out is 10:00. Times may differ by the plan you book.

Nearby sightseeing (1)

Are there sights nearby?

There is scenery in every season around the northern part of Lake Biwa: the cherry blossom at Kaizu-Osaki in spring, Chikubushima in deep summer green, and the white sand and pines of Makino Sunny Beach. Sightseeing boats to Chikubushima also leave from nearby.

Opening information (1)

Are you open in winter?

We are open all year round, and winter at the northern lake offers a quiet stay amid snowy scenery. Please see the official website or contact the hotel for specific information.

Traveling with children (1)

Can I stay with family?

Yes, families are very welcome. The area offers plenty for everyone, from sports around Lake Biwa to sightseeing.

Rooms (1)

What are the rooms like?

The rooms have calm interiors with the warmth of wood. With just 58 rooms the hotel is small in scale, for an unhurried stay.

Facility overview (1)

How many rooms are there?

It is a homely resort hotel with 58 rooms. The appeal is the attentive service a small hotel can give and the quiet setting amid the rich nature of the northern lake.

Hot springs / Large public baths (1)

Is there a bathing hall or hot spring?

There is a large bathing hall. Please contact the hotel directly for details of the bathing facilities.

Meals (1)

What is the view from the restaurant?

The restaurant is designed so that you dine looking out at Chikubushima floating in Lake Biwa, taking in the magnificent scenery of the northern lake.

Parking (1)

Is there parking, and is there a charge?

There is free parking for 200 cars (suitable for large vehicles, available at night). It is free for hotel guests.

Other (6)

What is the address?

763-2 Nishihama, Makino Town, Takashima City, Shiga Prefecture

Is there parking?

Parking is available. Please contact the property for details.

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

What time is check-out?

10:00.

What time is check-in?

15:00.

How do I get there?

About 12 minutes' walk or 1-2 minutes by taxi from Makino Station on the JR Kosei Line. About 32 km from the Hira ramp on the Kosei Road coming from Kyoto, or about 20 km from Kinomoto IC on the Hokuriku Expressway.