Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 17, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
How do I get here from Gero Station?
After arriving at JR Takayama Main Line Gero Station, please call the hotel. We will pick you up by complimentary shuttle bus at any time (approximately 3 minutes). We will also take you back to Gero Station from the front entrance when you leave.
Events (1)
Are there entertainment shows?
We hold entertainment shows during set periods that can be enjoyed by everyone from children to seniors. For details on the content and schedule, please contact the hotel.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00. If your arrival is after 18:00, please contact the hotel in advance.
Traveling with children (1)
Is this suitable for families with children?
Yes, we offer plenty of content for children including buffet dining, pool, and entertainment shows. We also provide special accommodation plans for families with children.
Rooms (1)
What types of guest rooms are available?
We offer a wide range of room types including simple Japanese rooms, spacious Japanese rooms on higher floors, suites with private open-air baths (Oriental resort style), and Royal suites with both Japanese and Western elements.
Facilities (1)
Is there a pool?
There is an outdoor pool available during summer only. For details on the usage period, please contact the hotel.
Hot springs / Baths (1)
What kind of hot spring facilities are available?
On the 8th floor, there is a large open-air bath made entirely of hinoki (Japanese cypress) called "Hanamizuki no Yu" with views overlooking the Gero hot spring town. On the 2nd floor, there is a spa-type indoor bath "Cua Cardinal" equipped with a jacuzzi, rain shower, and sauna. You can use the facilities round the clock from check-in until check-out.
Meals (1)
What kind of meals are provided?
Dinner features a popular all-you-can-eat buffet with over 50 items including churrasco, sushi, tempura, pasta, local Hida cuisine, and a dessert bar (with optional all-you-can-drink). There is also a kaiseki plan featuring Hida beef. Breakfast is a morning buffet with about 30 Japanese and Western dishes.
On-site facilities (2)
Is there a shop?
We have an izakaya and shop in the building where you can purchase souvenirs and local specialty products.
Is there karaoke?
Yes, we have karaoke facilities in the building. For details, please contact the front desk.
Parking (1)
Is there parking?
The parking lot is located at the rear of the hotel. If you inform the front desk, we offer a shuttle service between the hotel entrance and the parking lot as needed.
Other (6)
What time is check-in?
15:00
What time is check-out?
10:00
What is the address?
1811 Koda, Gero, Gifu Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
Is there parking?
Parking is available. Please contact the facility for details.
How do I get there?
About 3 minutes by complimentary shuttle bus from JR Takayama Line Gero Station (running on demand). About 60 minutes by car from Chuo Expressway Nakatsugawa IC, or about 70 minutes from Tokai Ring Expressway Toga-Seki IC.