Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 20, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Morioka Station?
About 40 minutes by free shuttle bus from the west exit of Morioka Station (booking required on 019-695-3333 or 0120-123-389). By car it is about 20 minutes from Morioka interchange.
Activities (1)
What events are held in the festival square?
The festival square hosts daily events including taiko drumming by the staff, Sansa dancing, bingo and mochi pounding, along with festival stalls, enjoyable for all ages.
Check-in (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00. Times may differ depending on the plan.
Rooms (1)
Are there rooms with an open-air bath?
There are Shikisai rooms with their own open-air bath fed at 100 per cent from the source. They are refined spaces with a choice of cypress or ceramic tubs, Airweave mattresses and air purifiers.
Hot springs / Baths (1)
What are the bathing facilities like?
Our signature bath is the elevated open-air bath using Oshuku Onsen, first tapped about 450 years ago. There are two bathing areas, Western and Japanese, which alternate, with views over the Shizukuishi basin and towards Mount Iwate and Mount Himekami. Both also have spacious bathing halls, semi-open-air baths and saunas.
Highlights (2)
Can I see Mount Iwate?
From the elevated open-air bath and the rooms you can see Mount Iwate, also known as the Nanbu Katafuji, along with Mount Akita-Komagatake, Mount Himekami and the Shizukuishi basin.
What is Flower & Garden Mori no Kaze?
It is a full-scale gardening park attached to the hotel, among the largest in Japan. At night it becomes a garden of light with 330,000 bulbs, much admired by guests.
Equipment (2)
Where can I buy souvenirs?
There is a souvenir corner stocking fine products and specialities from Iwate.
Is there karaoke or a party room?
There is a karaoke and party room for enjoying time with friends.
Shuttle service (1)
Do I need to book the free shuttle bus?
The free shuttle bus must be booked by the previous day. Please contact the hotel on 019-695-3333 or 0120-123-389. Arrival times may change because of bad weather or traffic.
Meals (1)
How are meals served?
We serve creative Japanese cuisine built on local ingredients, a table that reflects the seasons and appeals to all the senses. Guests in the Shikisai rooms dine on a special creative kaiseki menu in a private room at the Robatayaki Sansatei, built in the style of a Nanbu magariya farmhouse.
Parking (1)
Is there parking?
There is parking. Please contact the hotel for details.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
10-64-1 Oshuku, Shizukuishi Town, Iwate District, Iwate Prefecture
What time is check-out?
10:00.
What time is check-in?
15:00.
How do I get there?
About 20 minutes by car from Morioka interchange, or about 40 minutes by free shuttle bus from the west exit of Morioka Station.