Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 8, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Kanazawa Station?
From JR Kanazawa Station Kenroku-en Exit Bus Terminal, platforms (8), (9), (10): take a bus to Musashi-ga-tsuji/Omicho Market bus stop and walk 1 minute. From Komatsu Airport, take the airport limousine bus heading to Korinbo, get off at Musashi-ga-tsuji/Omicho Market, and walk 1 minute.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is until 11:00. These times may vary depending on the plan, so please confirm at the time of booking.
Rooms (1)
What types of rooms are available?
186 rooms total (129 twin rooms, 56 double rooms, 1 other). All rooms are equipped with Airnweave mattresses. Double rooms have king-size beds up to 1800mm wide, and twin rooms are approximately 23㎡ with separate bath and toilet.
Prices (1)
Is there a lodging tax?
Under Kanazawa City ordinance, a lodging tax is required separately (¥200 for stays of ¥5,000–¥19,999 per person per night; ¥500 for ¥20,000 or more). Please pay at check-in.
Facilities / Equipment (1)
Do you have rental bicycles?
We have rental bicycles available. However, reservations are not accepted, so please ask at the front desk early if you wish to rent one.
Sightseeing / Nearby information (1)
How long does it take to get to Omicho Market?
Omicho Market is about a 3-minute walk from the hotel. You can enjoy Kanazawa cuisine including seafood bowls and sushi made with fresh seafood.
Equipment / Services (3)
Is there a luggage storage service?
We can store your luggage at the reception before check-in and after check-out. Please note that we cannot store valuables.
Can I use Wi-Fi?
Free Wi-Fi is available throughout all guest rooms and the entire facility.
Can I send luggage to the hotel in advance?
After contacting the hotel in advance, we can store luggage (excluding valuables, food, and hazardous materials) until check-in. Please clearly write your check-in date and name on the shipping label and send it to the hotel address.
Baths / Hot springs (1)
Is there a public bath and sauna?
We have a public bath with sauna on the 13th floor. It features a modern style with an open atrium that lets in Kanazawa's breeze, perfect for relaxing after your travels. An open-air bath is also available.
Meals / Restaurants (2)
What is served for breakfast?
We serve an all-you-can-eat Western breakfast at "BANKERS STREET CAFE" on the 1st floor. The buffet includes a salad bar with over 20 varieties of vegetables centered on Ishikawa produce, as well as a wide menu featuring egg dishes and seafood risotto made with Ishikawa ingredients.
Can non-guests use the 1F café?
The 1F "BANKERS STREET CAFE" is open to general customers as well as hotel guests. Enjoy sweets and coffee made with Ishikawa Prefecture ingredients.
Parking (1)
Is there parking? What is the rate?
We have a parking lot (32 spaces) on the hotel grounds. ¥1,300 (tax included) for 24 hours after entry; first come, first served; re-entry not allowed. Please purchase a parking ticket at the reception desk.
Other (6)
What time is check-in?
15:00
What is the address?
Ishikawa Prefecture, Kanazawa City, Shitotsutsumi-cho 10
How do I get there?
From JR Kanazawa Station Kenroku-en Exit Bus Terminal, platforms (8), (9), (10): take a bus to Musashi-ga-tsuji/Omicho Market and walk 1 minute / About 12 minutes from Kanazawa East IC on the Hokuriku Expressway, or about 15 minutes from Kanazawa West IC
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What time is check-out?
11:00
Is there parking?
Yes, parking is available. For details, please contact the facility.