Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Yes, free Wi-Fi is available throughout the property.
Access (2)
How do I get there from the nearest station?
About 5 minutes' walk from Exit C13b of Otemachi Station on the Tokyo Metro lines, and about 10 minutes' walk from the Marunouchi North Exit of JR Tokyo Station. The location, next to the Imperial Palace, is outstanding.
Are there sightseeing spots nearby?
The hotel is surrounded by the East Gardens of the Imperial Palace (within walking distance), Hibiya Park and the Marunouchi district, giving excellent access to Tokyo's leading sightseeing and business areas.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 12:00. Times may differ depending on the plan.
Accessibility (1)
Are there barrier-free facilities?
Barrier-free facilities are in place, with wheelchair-accessible corridors, toilets and guest rooms. Please contact the hotel for details.
Rooms (2)
What are the views from the rooms like?
Some rooms command panoramic views of the verdant Otemon gate and Imperial Palace grounds and of the Tokyo cityscape. The interiors are calm spaces blending Japanese tradition with modern design.
How many rooms are there and what are they like?
There are 290 rooms in total. They feature luxurious interiors in deep earth tones with natural wood, and 60% of the rooms have a balcony.
Facilities (2)
Is it suitable for business use?
Access to Tokyo Station and Otemachi Station is good, and the hotel has a business centre and meeting rooms, making it well suited to business use.
Are there a pool and spa?
There is a spa, a fitness centre and an indoor pool. You can enjoy quality relaxation while looking out over the greenery of the Imperial Palace.
Meals (1)
How many restaurants are there?
There are 10 restaurants and bars on site, offering a wide range of dining including Japanese, Western and Chinese.
Parking (1)
Is there parking?
Paid parking is available. Please see the official website or contact the hotel for details.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 5 minutes' walk from Exit C13b of Otemachi Station on the Tokyo Metro Marunouchi, Chiyoda, Hanzomon and Mita lines; about 10 minutes' walk from the Marunouchi North Exit of JR Tokyo Station.
What time is check-in?
15:00.
What time is check-out?
12:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1-1-1 Marunouchi, Chiyoda-ku, Tokyo