Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 6, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Manza-Kazawaguchi Station?
About 45 minutes by bus from JR Manza-Kazawaguchi Station to Manza Bus Terminal, where the hotel shuttle will collect you.
Activities (1)
Can I ski?
Yes, skiing is available in winter. At 1,800 m on the plateau, the resort is popular in the ski season.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is from 15:00 (until 19:00) and check-out is by 10:00. Times may differ depending on the plan, so please check.
Families (1)
Are there family rates for children?
There is a family plan at 2,970 yen including tax per child of elementary school age or under (22 June to 31 August). Please see the official website for details.
健康・ウェルネス (1)
Are there health or hot spring therapy programmes?
At Nisshinkan we aim to support health of mind and body not only through the hot spring but also through food, exercise and the surroundings. Many guests use a stay here as a way to begin a habit of bathing and exercise.
気候・季節 (1)
At 1,800 m, is it cool even in summer?
Yes, at 1,800 m it stays cool even at the height of summer, making it an ideal retreat. There is something for each season: fresh greenery in spring, cool air in summer, autumn colours and skiing in winter.
Hot springs (2)
What are the benefits of Manza Onsen?
Manza Onsen has the highest sulphur concentration in Japan and is a highly effective spring, said to help with neuralgia, muscle pain, joint pain, frozen shoulder, skin conditions and poor circulation. The milky white, silky water flows continuously from the source.
What is distinctive about the hot spring?
It is a milky white spring with the highest sulphur concentration in Japan, flowing continuously from the source with a wonderfully silky feel. The famous rock garden open-air bath comprises eight pools, and Hyakusen-no-Yu, where the indoor and open-air baths use different waters, is also popular. It came first in the secluded and celebrated springs category of the 2025 national hot spring vote.
Shuttle service (1)
Is there a pick-up from Naganohara-Kusatsuguchi Station?
Yes, plans including a pick-up from Naganohara-Kusatsuguchi Station run on selected dates. A shuttle from Karuizawa Station is also available, which is convenient if you are not driving. Please see the access page of the official website for details.
Meals (1)
How are meals served?
Meals are a buffet with Japanese, Western and Chinese dishes, and some plans also offer a seafood rice bowl, popular at breakfast because you choose your own toppings. There are also flexible plans that let you decide about meals on the day.
Parking (1)
Is there parking?
There is parking. Please see the official website or contact the hotel for details.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What is the address?
2401 Manza Onsen, Hoshimata, Tsumagoi Village, Agatsuma District, Gunma Prefecture
How do I get there?
About 45 minutes by bus from Manza-Kazawaguchi Station on the JR Agatsuma Line to Manza Bus Terminal, from where we collect guests. Plans with a pick-up from Naganohara-Kusatsuguchi Station and a shuttle from Karuizawa Station are also available.
What time is check-in?
15:00.
What time is check-out?
10:00.
Is there parking?
Parking is available. Please contact the property for details.