Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
Wi-Fi (1)
Can I use Wi-Fi?
Wi-Fi is available throughout the building, including in guest rooms. Connection details will be provided at check-in.
アクセス (1)
How do I get from the nearest station to the hotel?
1 minute walk from the west exit of Nagasaki Station, with direct connection via pedestrian-only deck. From Nagasaki Airport, it's about 45 minutes by limousine bus, then approximately 5 minutes walk from Nagasaki Station area bus stop.
チェックイン・アウト (1)
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00. Times may vary depending on your plan, so please confirm your booking details.
会員特典 (1)
Are there Hilton Honors member benefits?
Hilton Honors members who present their membership card receive benefits including up to 25% off dining charges and 25% off accommodation on the day. Please check the official website's Honors information for details.
客室 (1)
Do you have non-smoking and smoking rooms?
We offer non-smoking rooms. If you prefer smoking rooms, please request this at the time of booking.
宴会・イベント (1)
Can it be used for weddings or parties?
We have a wedding hall and banquet facilities available for weddings and parties. For details, please contact the hotel's wedding coordinator.
施設・設備 (2)
Is there an executive lounge?
Yes, we have an executive lounge where you can enjoy light meals and drinks while viewing Inasayama mountain. Use requires a stay in eligible room categories.
Are there bathing facilities and fitness amenities?
We have a large public bath and fitness club in the building. They help ease travel fatigue and offer comfortable facilities in a compact space.
概要 (1)
What is the hotel concept and how many guest rooms does it have?
An 11-storey luxury hotel with 200 rooms in total. Opened in autumn 2021 as a new landmark in Nagasaki, it offers hospitality that combines high-quality service with Nagasaki's food culture.
観光・立地 (1)
How is the location for sightseeing in Nagasaki?
Being directly connected to Nagasaki Station, you can easily access major attractions such as Shinchi Chinatown, Glover Garden, Oura Cathedral, Peace Park and Dejima by tram or bus.
食事 (1)
What restaurants and dining options are available?
Our all-day dining offers Japanese and Western buffets using carefully selected ingredients from Nagasaki and Kyushu. We also have Chinese restaurant Fukukairo, a lounge bar, and a bar lounge with diverse dining options.
駐車場 (1)
Is there a car park?
The hotel does not have its own dedicated car park. You can use the adjacent Dejima Messe Nagasaki car park. Discounts on parking fees are available with use of some hotel facilities. Please contact the front desk for details.
Other (6)
What is the check-in time?
15:00.
How do I get there?
1 minute walk from the west exit of Nagasaki Station (direct connection via pedestrian-only deck). About 45 minutes by limousine bus from Nagasaki Airport (approximately 5 minutes walk from Nagasaki Station area bus stop).
Is there parking?
We do not have parking available.
What is the address?
4-2 Onoecho, Nagasaki City, Nagasaki Prefecture
Is Wi-Fi available?
Free Wi-Fi is available throughout the hotel.
What is the check-out time?
11:00.