Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
Wi-Fi (1)
Is Wi-Fi available?
Internet connection is available in guest rooms. Free Wi-Fi can be used.
アクセス (3)
How do I get here from Kawagoe Station?
From the west exit of Kawagoe Station (JR Kawagoe Line and Tobu Tojo Line), use the pedestrian deck for direct access—about a 2-minute walk. You won't get wet even on rainy days. The front desk is on the 7th floor of the building.
How do I get here from Haneda Airport?
From Haneda Airport, take a limousine bus to Kawagoe Station, then a 2-minute walk.
How do I get here from Honkawagoe Station?
From Honkawagoe Station on the Seibu Shinjuku Line, it is approximately a 13-minute walk. Kawagoe Station is closer and more convenient.
チェックイン・アウト (1)
What are the check-in and check-out times?
Check-in is from 14:00 and check-out is until 11:00. Times may vary depending on your plan, so please confirm your booking details.
周辺観光 (1)
How do I access Kawagoe tourist spots?
The Kurazukuri (traditional storehouses) street (Ichibankai) of Koedo Kawagoe can be accessed on foot or by bus from Kawagoe Station. Famous Kawagoe attractions like the Bell Tower and the Candy Alley are nearby.
客室 (1)
What types of rooms are available?
We have 168 Western-style rooms including Twin, Comfort Double, and Triple. The Twin, Comfort Double, and Triple rooms feature convenient bathrooms with separate bath, toilet, and washbasin.
禁煙・喫煙 (1)
Are all rooms non-smoking?
Yes, all rooms are non-smoking. Smoking guests can use the designated smoking area in the building.
食事 (1)
Is breakfast or dinner provided?
We offer a breakfast plan. The area around Kawagoe Station has many restaurants, and there are also restaurants and a convenience store on the 1st and 2nd floors of the hotel building, so you won't have trouble finding meals.
駐車場 (1)
Is there a parking lot?
We do not have a dedicated hotel parking lot. You can use the parking lot at the commercial facility U_PLACE (guest rate: 2,000 yen per night per vehicle). Vehicle size limits: height under 2.1m, width under 1.9m, length under 5.0m. Charges for parking before check-in or after check-out are the guest's responsibility.
Other (6)
How do I get here?
2 minutes on foot via pedestrian deck directly from the west exit of Kawagoe Station (JR Kawagoe Line and Tobu Tojo Line). 13 minutes on foot from Honkawagoe Station (Seibu Shinjuku Line).
Is Wi-Fi available?
Free Wi-Fi is available throughout the building.
Is there a parking lot?
We do not have a parking lot.
What is the address?
8-1 Wakita Honcho, Kawagoe, Saitama
What is the check-in time?
14:00.
What time is check-out?
11:00.