Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
アクセス (2)
How do I get here from Chūbu Centrair International Airport?
From Chūbu Centrair International Airport, take the Meitetsu from Centrair to Nagoya Station (approximately 30 minutes), then the Aonami Line from Nagoya Station to Sasashima Live Station (approximately 2 minutes), which is directly connected to the hotel.
How do I get there from Nagoya Station?
Take the Aonami Line from Nagoya Station for one stop (approximately 2 minutes) to Sasashima Live Station, which connects directly to Global Gate. Train access is very convenient.
チェックイン (1)
What are the check-in and checkout times?
Check-in is from 15:00 and checkout is until 12:00. Times may vary depending on your plan, so please confirm in advance.
ペット (1)
Can I stay with my pet?
For pet accommodation, please check our official website or contact the hotel at 052-565-1110.
客室 (2)
How many guest rooms does the hotel have?
We have 170 guest rooms. All rooms are located on the 32nd floor and above.
Can I enjoy the view from all rooms?
All guest rooms are located on the 32nd floor and above, offering panoramic views of Nagoya from approximately 140 meters above ground. Different views can be enjoyed depending on room direction.
宴会 (1)
Can you host weddings and banquets?
We accommodate weddings and banquets that take advantage of the panoramic views. For details, please visit the Banquet & Wedding page on our official website.
施設 (1)
Can I use the fitness room?
The fitness room is available free of charge as a guest benefit. Operating hours are 5:00 AM to midnight.
観光 (1)
Is it convenient to get to LEGOLAND?
Using the Aonami Line, you can reach Kinjo-Futo Station, the nearest station to LEGOLAND, in approximately 22 minutes without changing trains. It's also convenient for families with children.
食事 (1)
What restaurants are available?
SkyDining Tenkū offers panoramic views from 140 meters above ground, where you can enjoy seasonal cuisine with the spectacular scenery.
駐車場 (1)
Is there a parking lot?
Parking is available. For details on rates and number of spaces, please contact the official website or call 052-565-1110.
Other (6)
What time is check-in?
Check-in is at 15:00.
Is there a parking lot?
Parking is available. Please contact the facility for details.
What is the checkout time?
12:00.
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility.
How do I get here?
Directly connected to Aonami Line Sasashima Live Station (1 station, 2 minutes from Nagoya Station). 5 minutes from Kinko-bashi exit on the Nagoya Expressway Toshin Loop.
What is the address?
Aichi Prefecture, Nagoya City, Nakamura Ward, Hiraike-cho 4-60-12