Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 8, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available inside the hotel. We will explain how to connect at check-in.
Access (3)
Which is the nearest station?
The south exit of Kanayama Station, served by JR, Meitetsu and the Nagoya Municipal Subway, is right by the hotel. It is a convenient terminal where three lines meet.
How long does it take from Chubu Centrair International Airport?
About 25 minutes to Kanayama Station on the Meitetsu Mu-Sky limited express from Chubu Centrair. The hotel is right by the south exit of Kanayama Station.
How do I get there from Nagoya Station or Sakae?
About 15 minutes from Nagoya Station by the subway Meijo Line or by car, and about 10 minutes from Sakae Station on the subway Meiko or Meijo Line. Either way, the hotel is right by Kanayama Station.
Check-in (1)
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is 12:00 (midday). Times may differ depending on the plan, so please check the details of the plan you book.
Plans (1)
Are there special or seasonal plans?
We run seasonal plans from time to time, such as a reading plan with a local bookshop and summer hotel-stay plans. Please see the news page of the official website for details.
会員プログラム (1)
Can I use IHG One Rewards points?
As an IHG franchise hotel, we accept IHG One Rewards point earning and redemption. Please check the official website or the front desk for details.
Meetings / Banquets (1)
Are there banquet rooms?
There are 10 banquet rooms in large, medium and small sizes, used for everything from business events to weddings.
Rooms (1)
How large are the rooms, and what types are there?
There are 245 guest rooms. Standard rooms are 24-34 square metres. The rooms occupy floors 16 to 27, with excellent views.
Meals (1)
How many restaurants are there?
There are six restaurants and bars in the hotel, covering French, a bar, Cantonese, sushi, Kyoto cuisine and all-day dining.
Parking (1)
Is there parking?
Parking is available. Please see the hotel's official website or contact us directly for charges and capacity.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
Right by the south exit of Kanayama Station (JR, Meitetsu and subway). About 15 minutes from Nagoya Station by subway or car. About 25 minutes from Chubu Centrair International Airport on the Meitetsu Mu-Sky limited express.
What time is check-in?
15:00.
What time is check-out?
12:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1-1-1 Kanayama-cho, Naka Ward, Nagoya City, Aichi Prefecture