Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 30, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Kanazawa Station?
About 10 minutes by bus from JR Kanazawa Station (via Korinbo), alighting at the Minamicho Oyama Jinja stop, then about 1-3 minutes' walk. By taxi it is about 5 minutes.
Check-in / check-out (1)
What are the check-in and check-out times?
In the main building (Prestige), check-in is 14:00 and check-out 11:00; in the new wing (Premier), check-in is 15:00 and check-out 11:00.
Traveling with children (1)
Can I stay with children? What about sharing a bed?
Sharing the same bed is free of charge. If a child uses a bed of their own, the adult rate applies.
Banquets (1)
Are there banquet and meeting facilities?
We have banquet rooms and meeting rooms for parties and conferences of all kinds. Please see the official website or contact the hotel for details.
Payment (1)
Can I pay by credit card?
We accept the major credit cards, including VISA, JCB and Mastercard.
Prices (1)
Is there an accommodation tax?
Kanazawa City levies an accommodation tax, payable on site.
Non-smoking (1)
Are there non-smoking rooms?
Every room in the main building, Prestige, is non-smoking. The Premier wing has some non-smoking rooms. Numbers are limited, so please check when booking.
荷物預け (1)
Can you look after my luggage?
The cloakroom on the ground floor will hold your luggage both before check-in and after check-out. Please just ask.
Sightseeing (2)
Can I walk to Kenrokuen and Omicho Market?
The hotel stands in Minamicho at the centre of Kanazawa, within walking distance of the main sights: Omicho Market, Kanazawa Castle Park, Kenrokuen, the 21st Century Museum of Contemporary Art and the Nagamachi samurai district.
How far is it to Oyama Shrine?
The hotel stands directly opposite Oyama Shrine, so it is a very short walk. You can visit one of Kanazawa's best-known shrines right beside the hotel.
Room types (1)
What is the difference between the main building and the new wing?
The main building, Prestige, is entirely non-smoking, with check-in at 14:00. The new wing, Premier, is the adjoining annex and has some non-smoking rooms (check-in 15:00).
Parking (1)
Is there parking, and how much?
There is a multi-storey car park for up to 80 cars, at 1,200 yen per car per night.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 5 minutes by car from JR Kanazawa Station. About 10 minutes by bus from JR Kanazawa Station (via Korinbo), alighting at the Minamicho Oyama Jinja stop, then 1 minute's walk. About 15 minutes from Kanazawa-Higashi IC or Kanazawa-Nishi IC.
What time is check-in?
14:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
4-1 Minamicho, Kanazawa City, Ishikawa Prefecture