Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 8, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Izu-Kogen Station?
A pick-up service from Izu-Kogen Station is available (please check). We recommend contacting the hotel in advance.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00 (times may differ by plan).
Plans (1)
What does all-inclusive cover?
The room rate includes dinner (a creative Japanese-Western full course with 80 kinds of unlimited drinks), a late-night snack after dinner, unlimited drinks at the hotel bar, 12 baths including private open-air baths, more than 22 activities (karaoke, table tennis, billiards and others) and free use of the room fridge.
Traveling with children (1)
Is it enjoyable with children?
With its wide range of activities, the resort is popular with families. Please check the official website when booking about children's rates and arrangements.
Facilities (1)
I heard you can also stay glamping.
Glamping stays are available at our annex Andaping, so you can choose between a Bali-resort-style stay in the hotel and glamping.
Facilities / Activities (1)
What activities are there?
More than 22 activities are free to use, including karaoke, billiards, table tennis, bouldering, yoga classes, bicycle hire and lantern making, indoors and out.
Hot springs / Baths (1)
How many baths are there?
There are 12 baths in all: two bathing halls with a view and nine or more private baths. The water is a sodium chloride and sulphate spring. The private baths can be used at no extra charge.
Features (1)
What is the Balinese interior like?
The hotel has an exotic feel, with Balinese furniture and Asian-style design. The spa Cantik also offers Balinese body treatments and cream baths.
Equipment (1)
Is Wi-Fi available?
Wi-Fi is installed in every room.
Meals (1)
What is the food like?
Dinner is a creative Japanese-Western full course using local ingredients, with 80 kinds of unlimited drinks including alcohol. After dinner there is also a late-night snack at the hotel bar (21:45-23:00).
Parking (1)
Is there parking?
There is a car park. Please check the official website or ask at the front desk about capacity and charges.
Other (6)
What is the address?
9-222 Omuro Kogen, Ito City, Shizuoka Prefecture
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
A shuttle bus runs from Izu-Kogen Station (please check). About 90 minutes by car from Atsugi IC on the Tomei Expressway.