Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 7, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How far is it from Takayama Station?
The hotel is well placed about 2 minutes' walk from JR Takayama Station, and the main sights such as the Miyagawa morning market and the Takayama Jinya are also within walking distance.
Services / Luggage (1)
Can you store my luggage before check-in?
The front desk stores luggage both before check-in and after check-out, so you can see Takayama unencumbered.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Times may differ depending on the plan, so please check your booking.
Rooms (1)
What is the concept of the rooms?
The rooms were designed with craftspeople from Takayama around two concepts, modern and classic. All 212 rooms have interiors in which the skills of Hida's artisans can be felt throughout.
Room amenities (1)
Do all rooms have a kitchen and washing machine?
Every room has a mini kitchen, a microwave and a washer-dryer, very convenient for long stays and families.
Hot springs / Large public baths (1)
Is there a hot spring bathing hall?
This is the first Tokyu Stay hotel with a hot spring bathing hall. There is also an open-air bath and a private bath, where you can enjoy the Hida Takayama hot spring at leisure.
Sightseeing / Access (1)
Can I get to Shirakawa-go?
Buses to Shirakawa-go run from the Nohi Bus Center in front of Takayama Station. Takayama also makes a good base for Shirakawa-go, the Okuhida hot spring villages and the Norikura Skyline.
Equipment / Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available inside the hotel.
食事・夕食 (1)
What is dinner like?
Dinner is a half-buffet featuring Hida beef and the local cooking of Hida Takayama, so you can enjoy Hida beef in a variety of dishes in its home region.
食事・朝食 (1)
What is breakfast like?
Breakfast is a Japanese and Western buffet including hoba miso grilled on a magnolia leaf and other dishes made with local ingredients, giving you a taste of Hida in the morning.
Parking (1)
Is there parking?
There is a paid car park on the hotel site (26 spaces, first come first served) at around 1,500 yen a day. If it is full we will direct you to a nearby coin car park. There is no motorcycle parking.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 2 minutes' walk from Takayama Station on the JR Takayama Main Line. About 20 minutes from Hida-Kiyomi IC on the Tokai-Hokuriku Expressway via Takayama IC on the Chubu-Jukan Expressway.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
4-301 Hanasato-machi, Takayama City, Gifu Prefecture