Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 19, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Nagasaki Station?
About 8 minutes by taxi from Nagasaki Station. From Nagasaki Airport it is about 40 minutes by limited express bus (get off at the Shinchi Chinatown stop), then about 5 minutes by taxi. The surrounding Minamiyamate area is hilly, so we recommend taking a taxi.
Services (1)
What is the Neighbourhood Host service?
A dedicated member of staff, the Neighbourhood Host, introduces the hidden local charms of Nagasaki through storytelling. You can encounter aspects of Nagasaki's culture and history that ordinary tourist guides do not cover.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Times may differ depending on the plan. Please check when booking.
Plans / Benefits (1)
Is there a plan that includes admission to Glover Garden?
Plans at the Laforet Club preferential rate (for stays of two nights or more) may include an admission ticket to Glover Garden as a benefit. Please check the latest plan details on the official website or booking sites.
Restaurants (1)
What is the restaurant like?
Cathedreclat, a restaurant housed in the former chapel, offers creative cuisine using local Nagasaki ingredients in a magical space lit by colourful stained glass. It is also popular as the breakfast venue.
会員プログラム (1)
Can I use IHG One Rewards points?
You can earn and redeem IHG One Rewards points. However, stays at the Laforet Club member rate are not eligible for IHG membership benefits. Please check when booking.
Nearby sightseeing (1)
Can I walk to Glover Garden and Oura Church?
Yes. The hotel is in the Minamiyamate area, within walking distance of Glover Garden, Oura Church and the Dutch Slopes. It is an ideal base for exploring this district with its foreign atmosphere.
Rooms (2)
Can I choose a non-smoking or smoking room?
You can choose between non-smoking and smoking room types. Please state your preference when booking. Please check the booking page for the available options.
What are the room designs like?
The designs reflect the aesthetic of Nagasaki's distinctive Wa-Ka-Ran (Japanese, Chinese and Dutch) culture, and each room has its own individual interior. Arched windows retaining the design of some 127 years ago sit in harmony with artwork inspired by Nagasaki.
History / Building (1)
What is the history of the hotel building?
The main building is a brick structure more than 127 years old that was once used as a convent, and it is designated a national traditional building. It has been renovated into a luxury lifestyle hotel while preserving its historical value.
Parking (1)
Is there parking?
Parking is available (first come, first served; 2,200 yen per night). Spaces are limited, so please contact the hotel in advance if you wish to use it.
Other (6)
What is the address?
12-17 Minamiyamate-machi, Nagasaki City, Nagasaki Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-in?
15:00.
How do I get there?
About 8 minutes by taxi from Nagasaki Station. About 40 minutes by limited express airport bus from Nagasaki Airport (get off at the Shinchi Chinatown stop), then about 5 minutes by taxi. Glover Garden is within walking distance.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.