Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 22, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Other (17)
Is there parking?
There is a car park with 500 spaces, open 24 hours with no booking needed. Vehicles must be no more than 6 m long, 2.5 m wide, 2.1 m high and 3 tonnes.
Which is the nearest station?
Tameike-Sanno Station on the Tokyo Metro Ginza and Namboku lines, right by the hotel.
How do I get there from the airport?
From Haneda Airport, take the monorail to Hamamatsucho (about 20 minutes), then a taxi for about 15 minutes. A limousine bus also runs (1,150 yen one way for adults); please check current operations.
Is there a pool?
There is an outdoor garden pool. Please see the official website or contact the front desk for the season and charges.
What is the address?
1-12-33 Akasaka, Minato Ward, Tokyo
How do I get there?
Right by Tameike-Sanno Station on the Tokyo Metro Ginza and Namboku lines. Also within walking distance of Roppongi-itchome Station on the Namboku Line.
What time is check-in?
15:00.
What time is check-out?
11:00.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
Is there parking?
Parking is available. Please contact the property for details.
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is by 11:00. Where a plan specifies different times, those take precedence.
Is there a fitness centre or spa?
A fitness centre is available, and massage can be arranged.
What amenities are in the rooms?
Every room has a toothbrush, a razor, towels, a hairdryer, a yukata, nightwear, a humidifier, a washlet toilet, a television, a fridge and air conditioning.
Can I stay with children?
Yes, families with children are welcome. Cots, bed guards and pushchairs can be borrowed.
Are there accessible facilities?
Wheelchairs can be borrowed and there are wheelchair-accessible toilets. Please discuss your needs with the hotel in advance.
Is it suitable for business travel?
There is a business centre, and meeting and banquet rooms are also available.
What sightseeing spots are nearby?
The National Diet Building is about 10 minutes' walk and the Prime Minister's Office about 5 minutes. Roppongi Hills, Ginza and Shibuya are each about 15 minutes by car.