Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
Wi-Fi (1)
Is Wi-Fi available?
Yes, free Wi-Fi is available throughout the building.
アクセス (2)
How long does it take to get here from Fukuoka Airport?
Using the subway airport line: approximately 5 minutes from Fukuoka Airport Station to Hakata Station, then about a 5-minute walk. By car, it takes approximately 15 minutes.
How do I get there from Hakata Station?
About 5 minutes walk from the Hakata-guchi (east) exit of JR Hakata Station. Also about 5 minutes walk from Exit 1 of the subway Hakata Station. About 10 minutes walk from the bus terminal.
その他 (1)
Can I use the IHG membership programme?
Yes, ANA Crowne Plaza Hotel Fukuoka is part of IHG's Crowne Plaza brand. IHG hotel members can enjoy complimentary benefits such as breakfast or free minibar items, water and newspapers (benefits may vary by period).
チェックイン・アウト (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Times may vary depending on your plan, so please confirm.
レストラン・食事 (1)
What kinds of restaurants are there?
We have 5 restaurants and bars in the building. We also have 7 banquet halls available for parties and meetings.
客室 (2)
How many guest rooms are there and what types are available?
We have 320 guest rooms in total. Standard guest rooms are available, as well as executive rooms on the club floors (12th and 14th floors).
What benefits does the Club Floor offer?
The Club Floor is located on the 12th and 14th floors and features a dedicated club lounge. Breakfast, afternoon tea, and check-in/check-out procedures are available at the lounge. It is characterized by sophisticated interiors and premium amenities.
施設 (1)
Is there a pool or gym?
The building is equipped with relaxation facilities including a pool, fitness gym, and sauna.
駐車場 (1)
Is there a parking lot?
We have a parking lot with capacity for 98 vehicles. Please contact the hotel for details on rates and other information.
Other (6)
What is the check-out time?
11:00.
Is Wi-Fi available?
Free Wi-Fi is available throughout the building.
How do I get there?
About 5 minutes walk from the Hakata-guchi (east) exit of JR Hakata Station. About 15 minutes by car from Fukuoka Airport, or about 20 minutes by subway.
What time is check-in?
15:00.
Is there a parking lot?
Parking is available. Please contact the facility for details.
Where is the address?
3-3-3 Hakataekimae, Hakata Ward, Fukuoka City, Fukuoka Prefecture