Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 16, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available throughout the facility. For details, please ask the front desk at check-in.
Access (3)
How do I get to the Peace Memorial Park and Atomic Bomb Dome?
It's about a 3-minute walk west from the hotel along Heiwa-dori (Peace Boulevard) to reach the International Conference Center and Peace Memorial Park (Atomic Bomb Dome). The location is very convenient as a sightseeing base.
How do I get there from Hiroshima Airport?
Take the limousine bus from Hiroshima Airport to Hiroshima Station (about 45 minutes), then take the streetcar or loop bus. From Hiroshima Bus Center, it's about a 12-minute walk.
How do I get there from Hiroshima Station?
From JR Hiroshima Station, take the streetcar (Line 1 towards Hiroshima Port via Kamimacho) for about 15 minutes, get off at Fukuromachi stop, and walk 1 minute. Alternatively, you can take the Eki-machi Loop shuttle bus (counterclockwise, Route 101) and get off at Hakushinsha Mae.
Other (1)
Can I use IHG points?
ANA Crown Plaza Hotel Hiroshima is part of the IHG hotel group. If you are an IHG One Rewards member, you can earn and redeem points. Please check the IHG official website for details.
Check-in (1)
What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00. Guests staying on the Club Floor can also check in at the 7th floor Club Lounge between 15:00 and 21:00.
Facilities (1)
Do you have spa or relaxation facilities?
Sheraton Shine Spa (an affiliated facility) offers relaxation for both mind and body. For details, please contact the hotel.
Room types (2)
What services does the club floor offer?
On the 7th floor club lounge, you can enjoy complimentary breakfast (6:30–10:30), afternoon tea (15:00–17:00), and cocktail service (17:30–19:30). A dedicated concierge can assist with information about transportation and sightseeing, as well as restaurant reservations.
How large are the guest rooms?
All guest rooms are 35 m² or larger with an open and spacious feel. They feature modern interiors in white and natural wood tones, and large windows offer views of Hiroshima's landscape.
Meals (1)
Do you have restaurants?
We have a buffet restaurant called "Bridge" that changes its theme monthly and serves cuisine from around the world, and a Japanese restaurant called "Miyabi-tei" with three sections: kaiseki, sushi, and teppanyaki.
Parking (1)
Is there a parking lot?
There is an underground parking lot with approximately 80 spaces (height limit 2.8 m). The rate is ¥2,000 per night. If the lot is full, we may direct you to a nearby public parking facility.
Other (6)
What time is check-out?
Check-out is at 11:00.
How do I get there?
From JR Hiroshima Station: Take the streetcar to Fukuromachi stop, then 1-minute walk (about 15 minutes total) / Take the Loop Bus "Ekimachi Loop" and get off at Shirakamissha, right nearby / By taxi from Hiroshima Station: about 15 minutes
What is the address?
7-20 Nakamachi, Naka-ku, Hiroshima City, Hiroshima Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
What time is check-in?
Check-in is at 15:00.