Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 16, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access / Shuttle service (1)
How do I get from Isawa Onsen Station, and is there a shuttle?
About 5 minutes by free shuttle bus from JR Isawa Onsen Station. About 10 minutes by car from Chuo Expressway Ichinomiya-Misaka IC.
Check-in / check-out (1)
What are the check-in and check-out times?
Standard check-in is 15:00 and check-out is 10:00. Times may differ depending on your plan, so please confirm.
Traveling with children (1)
Can families with children stay here?
Yes, we welcome families with children. The spring water is gentle on the skin, so even small children can bathe safely.
History (1)
Tell me about the history of the inn.
The inn was founded in 1967 (Showa 42) when hot spring water gushed up from a persimmon orchard in Isawa. Since then, it has developed into one of the largest hot spring facilities in the Isawa-Kasuga-Izukura Onsen area and has grown together with the local community.
Hot springs (1)
What is the hot spring water quality and its benefits?
Isawa Onsen is an alkaline simple hot spring, famous as a "beauty spring" that softens skin and makes old dead skin cells easier to remove. It is colorless, odorless, and non-irritating, making it suitable for a wide range of ages.
Hot springs / Baths (1)
What types of hot spring baths are available?
We offer a total of 6 bathing facilities, including Shingen, one of the largest rock baths in the prefecture, plus open-air baths and private (family) baths. The alkaline simple hot spring water at Isawa Onsen is highly effective for skin care and has a gentle mineral composition suitable for elderly guests and children alike.
Sightseeing (1)
Are there tourist attractions nearby?
The Isawa Onsen area has many wineries and fruit-picking farms. Shosenkyo Gorge, Takeda Shrine, and Kofu Castle ruins in Kofu city are also nearby, making this a convenient base for sightseeing. The Isawa Onsen Fireworks Festival is held in summer.
Equipment (1)
Can I use Wi-Fi?
Wi-Fi is available throughout the building.
Meals (1)
What dining options are available?
You can choose between two styles: a "luxury creative buffet" featuring around 70 dishes made with seasonal ingredients, or kaiseki (multi-course Japanese dinner) with seasonal ingredients served at the quiet, traditional Japanese "Annex Biho". We also have a special room "Biho Special Room".
Parking (1)
Is there parking?
We have free parking available. You can arrive by car with peace of mind.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the address?
777 Ichibe, Isawa-cho, Fuefuki City, Yamanashi Prefecture
Is there parking?
Parking is available. Please contact the facility for details.
How do I get there?
About 5 minutes by free shuttle bus from JR Isawa Onsen Station / About 10 minutes by car from Chuo Expressway Ichinomiya-Misaka IC
What time is checkout?
10:00.
What time is check-in?
15:00.