Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 23, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available inside the building.
Access (2)
How do I get there from Isawa-Onsen Station?
About 10 minutes' walk from JR Isawa-Onsen Station, or about 5 minutes' walk from the Isawa highway bus stop. A pick-up service is also available; please arrange it in advance.
How do I get there from Shinjuku?
About 90 minutes from Shinjuku on the Azusa or Kaiji limited express, then about 10 minutes' walk from Isawa-Onsen Station.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 (latest 21:30) and check-out is 10:00. Times may differ depending on the plan.
Day-use bathing (1)
Can I use the baths without staying overnight?
Day-use bathing is accepted. Please contact the inn directly for hours and charges.
Hot springs (3)
What is distinctive about the hot spring?
Water from our own free-flowing source on the grounds, Kanjuku-no-Yu, is piped directly to the baths and runs continuously, with no recirculation, no added water, no reheating and no chlorination. The source water pouring out of the tubs is a sight in itself, and the showers use the same water. It is an alkaline simple spring.
Can I drink the spring water?
There is a drinking fountain to the left of the entrance where you can drink the source water.
Is there an open-air bath?
There are separate open-air baths for men and women. Every bath is free-flowing spring water. The men's bath pairs an indoor bath called Kaki-no-Yu with an open-air bath.
Sightseeing (1)
What sightseeing spots are nearby?
Isawa Onsen is the largest hot spring area in Yamanashi Prefecture. Nearby are Fuefukigawa Fruit Park (about 15 minutes by car from Isawa-Onsen Station) and Takeda Shrine (about 30 minutes by car). Fruit picking, such as grapes and peaches, can also be enjoyed.
Meals (1)
What is the food like?
We serve dishes made with seasonal local ingredients. Both dinner and breakfast are prepared with care for the number of dishes, their appearance and the vessels used.
Parking (1)
Is there parking?
There is free parking for 40 vehicles. You may also park before check-in and after check-out.
Other (6)
What is the address?
822 Ichibe, Isawa-cho, Fuefuki City, Yamanashi Prefecture
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
10:00.
What time is check-in?
15:00.
How do I get there?
About 10 minutes' walk from Isawa-Onsen Station on the JR Chuo Main Line. About 5 minutes' walk from the Isawa highway bus stop. About 10 minutes from Ichinomiya-Misaka IC on the Chuo Expressway.