Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 14, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
Is there a shuttle service from Niigata Station?
Yes, there is a free shuttle bus to and from Niigata Station (advance reservation required, up to 2 days before). Pickup: departs Niigata Station 13:30 → stops at Hyoko Lake → arrives at Chouseikan 14:40. Return: departs Chouseikan 11:00 → arrives at Niigata Station 11:45.
Check-in (1)
What are the check-in and check-out times?
Check-in is from 15:00. Check-out is 10:00. Guests using our free shuttle plan from Niigata Station have access to a late check-out option.
Solo travel (1)
Can solo travelers stay here?
Solo travellers are welcome. You can enjoy long soaks in our mild radium hot spring while relaxing in the quiet garden beauty.
Facilities (1)
Tell me about the history of this inn.
We are a long-established inn founded in 1868. The inn was loved by many literary figures and dignitaries including Soma Gyofū, Noguchi Ujo, and Konoe Fumimaro. Their writings, letters, and other treasures are carefully preserved here. Additionally, the Gotō Hot Spring area was designated as a "National Health Resort Hot Spring" by the Ministry of the Environment in 2016.
Hot springs (3)
What is radium hot spring?
Murasugi Onsen is a simple radioactive hot spring (alkaline, hypotonic, low-temperature), with a water temperature of 25.2°C. It is a rare radium hot spring, uncommon throughout Japan, and is beneficial for gout, rheumatoid arthritis, and ankylosing spondylitis. It is also called the "spring of childbearing" due to its effects on women's health.
Are the private open-air baths free or paid?
You can use three private open-air baths. For details on rates and reservations, please check our official website (chouseikan.co.jp) or call us.
What types of baths do you have, including outdoor baths?
We have one of the largest garden open-air baths in the prefecture (approximately 1,000 tsubo), plus three private open-air baths with different atmospheres. The bathhouse connects to the large garden open-air bath through a tunnel.
Sightseeing (1)
What are the highlights of the garden?
In the 4,000-tsubo garden, you can enjoy the natural beauty of each season: weeping cherry, double cherry, and azaleas in spring; daylilies and crape myrtle in summer; autumn leaves in fall; and snow-covered landscape in winter. All guest rooms have views of the garden.
Equipment (1)
Can I use Wi-Fi?
Wi-Fi is available throughout the facility (Wi-Fi has been confirmed in some guest rooms).
Meals (1)
What kind of food is served?
Japanese kaiseki (multi-course dinner) made entirely by hand, using seasonal and local ingredients. You can enjoy flavours unique to Niigata, including grilled black throat perch. Our head chef trained at the Niigata kaiseki restaurant "Nabechaya."
Parking (1)
Is there a parking lot?
We have parking available. For details, please contact us via our official website or phone.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is your address?
Murasugi Onsen, Agano City, Niigata Prefecture
How do I get there?
30 minutes by municipal bus from JR Mizuhara Station. Free shuttle bus available from Niigata Station (reservation required). About 10 minutes from Yasuda IC on the Banetssu Expressway in the direction of Shibata.
What is the check-in time?
15:00.
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
What is the check-out time?
10:00.