Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 22, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there from Sakihana Station, and is there a pick-up?
About 8 minutes' walk from Sakihana Station on the JR Banetsu West Line. A shuttle is also available; please contact us in advance if you would like to use it.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00.
Rooms (1)
Can I see the Agano River from the rooms?
Yes, every room looks out over the broad flow of the Agano River. Most are 8-tatami Japanese rooms with a wide veranda, so you can relax to the view of the river.
Hot springs (4)
What kinds of bath are there?
There are two indoor baths (one each for men and women) and one private open-air bath. Bathing is available 5:30-24:00 (except during cleaning). The private open-air bath is free for overnight guests (45 minutes per session, booked at check-in).
Can I bathe without staying overnight?
Day bathing is available at 700 yen, though we may not be able to accept visitors depending on the day. Please call 0250-47-2011 before coming.
What are the qualities and benefits of Sakihana Onsen?
The water is a sulphur-bearing sodium-calcium chloride and sulphate spring (pH 7.8) at a source temperature of 50.2 degrees, used at 100 per cent without recirculation. Known as a beautifying bath rich in skin-friendly minerals, it is an emerald green water with a faint scent of hydrogen sulphide.
How much is the private open-air bath, and does it need booking?
It is free for overnight guests, in 45-minute sessions booked at the front desk at check-in. Except on plans that guarantee it, availability depends on bookings.
Equipment (1)
Is there Wi-Fi? What facilities are in the rooms?
The rooms have Wi-Fi, a television, fridge, kettle, tea set, hairdryer, washlet toilet and a safe.
Meals (2)
What food is served?
We are committed to Niigata produce, serving dishes making generous use of seasonal local ingredients: wild vegetables from Gosen, Murakami beef steak and charcoal-grilled Niigata snow crab in winter. Meals are served in the private-room style restaurant Hekisui; dining in your room carries an extra charge.
Can I try local sake?
The sake bar Kura has a good range of local sake, sake cocktails and wine, along with dishes that go well with them.
Parking (1)
Is there parking?
There is free parking for 30 cars.
Other (6)
What time is check-in?
15:00.
How do I get there?
About 8 minutes' walk from Sakihana Station on the JR Banetsu West Line; about 10 minutes from Yasuda IC on the Banetsu Expressway.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
3062 Satori, Gosen City, Niigata Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
10:00.