Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 17, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get here from Matsumoto Station?
Take the Asama Onsen bus from Matsumoto Bus Terminal at JR Matsumoto Station East Exit and get off at Shita-Asama Hiroba bus stop (about 20 minutes). From the Nagano Expressway Matsumoto IC it is about 20–30 minutes by car, and from Matsumoto Airport about 60 minutes by bus. Groups of 10 or more can arrange pickup from Matsumoto Station (advance reservation required).
Check-in / check-out (1)
What are the check-in and check-out times?
Standard check-in is 15:00 and check-out is 10:00. Some plans also offer check-in until 21:00.
Nearby sightseeing (1)
How is access to tourist sites like Matsumoto Castle?
The National Treasure Matsumoto Castle and Kyu-Kaichi School are about 15 minutes by car. Matsumoto Station is about 20–30 minutes by bus or 15 minutes by taxi. Asama Onsen is well-positioned as a base for exploring Shinshu attractions including Kamikochi and Azumino.
Children / Families (1)
Can I stay with children or as a family?
We have many spacious Japanese-style rooms suitable for families with children. We also offer children's lunch menus (advance reservation required). Some rooms and facilities are wheelchair accessible.
Payment (1)
Do you accept credit cards?
We do not accept credit card payments. Please note that only cash payment is available.
Prices / Tax (1)
Is there a lodging tax?
From June 1, 2026, a Nagano Prefecture lodging tax of 200 yen per person per night will be charged separately for stays with accommodation charges of 6,000 yen or more.
Facilities / Equipment (1)
What facilities does the inn have?
Lounge, banquet hall, shop, vending machines, table tennis table, massage, and wheelchair-accessible toilets.
History / Culture (1)
You mention being founded in 1887—could you tell me about the history of Asama Onsen?
Asama Onsen is a renowned hot spring with approximately 1,300 years of history, said to have been discovered in the Asuka period. During the Edo period, the residences of Matsumoto Castle lords lined the area, and from the Meiji period onward it was beloved by many literary figures and artists. Kigyo Yuomotoya was founded in Meiji 20 (1887) and is an established inn with 136 years of history as of 2023.
Hot springs / Baths (1)
What is the hot spring water quality and how many bath facilities are there?
Asama Onsen is alkaline simple mineral water. We have 6 baths in total, including a large bath (indoor and open-air) and private rental baths. The observation private bath "Nagomi" on the top floor offers views of the Northern Alps and is free to use without reservation.
Meals (1)
What kind of meals are served?
We specialize in creative kaiseki cuisine using abundant seasonal Shinshu ingredients. We offer multiple course plans including Shinshu beef teppan-yaki (grilled on a hotplate) and steak featuring "pesticide-free apple beef Shinshu beef" as the main dish. We also have a rich selection of local sake, primarily pure rice sake.
Parking (1)
Is there a parking lot?
There is free parking for 30 cars.
Other (6)
What is your address?
Nagano Prefecture, Matsumoto City, Asama Onsen 1-29-15
What is the check-out time?
10:00.
Is Wi-Fi available?
We do not provide Wi-Fi.
Is there a parking lot?
Yes, parking is available. For details, please contact the facility.
How do I get there?
Take a bus bound for Asama Onsen from the east exit of JR Matsumoto Station for about 20 minutes, and get off at Shimo-Asama Hiroba bus stop. From Nagano Expressway's Matsumoto IC, drive about 20–30 minutes. Free parking for 30 vehicles.
What is the check-in time?
15:00.