Frequently Asked Questions

English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.

Or browse the answers we’ve already prepared below.

These answers were written by AI from the property's official website. The property has not checked them. Collected on August 15, 2026. Prices and times may be out of date, so please confirm anything important with the property.

Wi-Fi (1)

Is Wi-Fi available?

Wi-Fi is available. Please contact the front desk for details.

Access (1)

How do I get there from JR Atami Station?

A free shuttle bus runs from JR Atami Station to the hotel, taking about 5 minutes. It is also about 10 minutes on foot.

Check-in (1)

What are the check-in and check-out times?

Check-in is from 15:00 and check-out is 11:00.

会員制・予約 (1)

It is a membership hotel; can non-members stay?

It is a membership resort hotel, but non-members may be able to stay. Rates differ from member rates, so please contact the hotel directly for details.

Traveling with children (1)

Can I stay with children?

Family stays are welcome. You can enjoy well-appointed facilities including ocean-view rooms and the hot spring communal bath. Please contact the hotel for details of conditions relating to children.

Rooms (1)

Are all rooms ocean-view?

All 196 rooms (155 standard and 41 deluxe) are Japanese-Western style with ocean views, looking out over Sagami Bay and Hatsushima.

Facilities (1)

Are there beauty treatment or karaoke facilities?

As well as beauty treatment (relaxation) facilities, there are three karaoke rooms. You can relax and refresh surrounded by gentle fragrance.

Facility information (1)

When did the hotel open?

It opened on 21 January 1983. Part of it was renovated in March 2000. The building has eight floors above ground plus two penthouse levels.

Hot springs / Large public baths (1)

What are the hot spring and communal bath like?

There is a hot spring communal bath with a jacuzzi commanding views of Sagami Bay and Hatsushima, where you can bathe while watching the sun rise over the horizon. Every room is also ocean-view.

Meals (1)

What restaurants are there and what style are the meals?

There are several dining outlets, including the Japanese restaurant Shiosai, the Captain Cook steak corner, the Royal Cabin, the bar Jonathan and the late-night dining area Chidori. Dinner is normally served in two sittings (the first at 17:00-17:30 and the second at 19:30-20:00).

Parking (1)

Is there parking, and how much does it cost?

There are two car parks: one adjoining the hotel (25 spaces) and the first car park (20 spaces, 5 minutes' walk). Both are by advance booking only. The charge is 1,000 yen per car per night (including tax and service charge).

Other (6)

Is Wi-Fi available?

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

How do I get there?

About 5 minutes by free shuttle bus from JR Atami Station, or about 10 minutes on foot.

What time is check-in?

15:00.

What time is check-out?

11:00.

Is there parking?

Parking is available. Please contact the property for details.

What is the address?

13-93 Higashikaigan-cho, Atami City, Shizuoka Prefecture