Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 1, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi / Internet (1)
Can I use Wi-Fi?
Free Wi-Fi is available throughout the entire facility.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 (latest 19:00) and check-out is 10:00. For early check-in or late check-out, we can accommodate requests for ¥2,200 per room per hour, though we cannot guarantee availability depending on reservations.
Smoking (1)
Is there a smoking area?
There is one designated smoking area in the facility.
Rooms (1)
What types of guest rooms are available?
We have 166 rooms in total: Japanese-style rooms (85 rooms), Western-style rooms (27 rooms), and Japanese-Western hybrid rooms (54 rooms). Some rooms overlook the Toyosawa River gorge and mountain views.
Stay services (1)
Can you store luggage?
We can store luggage on your checkout day. We can also discuss storing luggage before check-in.
Facilities / Equipment (1)
Do you have a pool?
We have a year-round indoor pool and an outdoor pool. We also have an esthetic salon, so you can enjoy relaxation together with the hot spring.
Day-use hot springs (1)
Can I use the day-bath service?
Day bathing is available. Rates are adults ¥1,000 on weekdays and ¥1,200 on weekends/holidays/peak periods; children ¥500 on weekdays and ¥600 on weekends/holidays/peak periods (subject to change; please confirm in advance).
Hot springs / Baths (2)
What types of hot springs are available and what are their features?
We have 3 hot spring sources (Kiku no Yu, Matsu no Yu, Take no Yu) and over 20 different baths including riverside open-air baths, hinoki cypress baths, ceramic baths, rock baths, reclining baths, tsubo baths, and a sauna. The waters are sodium sulfate chloride spring water and other mineral compositions with excellent skin benefits. We also offer 4 private baths with distinct atmospheres.
If I have a tattoo, can I use the shared bathhouse?
We generally do not permit guests with tattoos to use the shared bathhouse. However, if the tattoo can be covered with a seal of approximately 10cm×10cm, use is permitted. Please contact the hotel for details.
Shuttle service / Access (1)
Is there a shuttle service from Hanamaki or Shin-Hanamaki stations?
We operate a free shuttle bus from JR Hanamaki and Shin-Hanamaki stations. Please contact the hotel for details on schedules and how to reserve.
Meals (1)
What kind of meals are offered?
Dinner is a buffet-style food entertainment experience called "Live×Buffet Hikari no Mori," where freshly finished dishes are prepared right before you. We won the Jalan OF THE YEAR 2023 award for "Dinner" in the Tohoku region (first place).
Parking (1)
Is there a parking lot?
We have a free parking lot with 300 spaces. You can visit us by car with peace of mind.
Other (6)
What is the address?
27-1 Yuguchi Shitodaira, Hanamaki, Iwate Prefecture
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
Can I use Wi-Fi?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the check-out time?
10:00.
What is the check-in time?
15:00.
How do I get here?
From JR Hanamaki Station by bus, approximately 23 minutes (get off at Shiotaira Hot Spring, then about 2 minutes on foot). Approximately 15 minutes by car west from Hanamaki Minami IC. Free shuttle buses are available from JR Hanamaki and Shin-Hanamaki stations.