Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Wi-Fi is available. Please check the official website for details.
Access (1)
How do I get to the Ikaho stone stairway street?
The Ikaho Onsen stone stairway (365 steps) is within walking distance. It is about 25 minutes by bus from JR Shibukawa Station. Please enquire directly about the hotel's transfer service.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00. Please check the details of your accommodation plan.
Reservations (1)
Is there an advantage to booking through the official website?
The Itoen Hotels official website offers a lowest-price guarantee, so booking there can be better value than other sites. Registering as a member gives access to further value plans.
Traveling with children (1)
Can I stay with children?
Family plans and facilities are well provided for, and stays with children are welcome. The buffet-style meals are also popular with children. Please see the plan pages for details.
Facilities (2)
Are there karaoke or entertainment facilities?
In addition to the communal bath and open-air bath, the property has entertainment and recreation facilities. Please see the official website or contact the hotel for details.
What is the Premium Lounge?
It is a lounge where you can spend a relaxing time. Please see the official website or contact the hotel for details of the services offered.
Hot springs (2)
Is Ikaho's Kogane no Yu rare?
Kogane no Yu is a brown spring that flows beneath the Ikaho stone stairway and is distributed to each inn, a traditional and rare type of water. It has been cherished since ancient times and even appears in the Man'yoshu poetry anthology.
What are the qualities of the hot spring?
You can enjoy both of Ikaho Onsen's celebrated springs at once: Kogane no Yu (brown, a bicarbonate spring) and Shirogane no Yu (clear, discovered in 1996).
Meals (1)
What style are the meals?
Our pride is the hot spring buffet, with a wide selection of dishes. Menus using local Gunma ingredients are also served.
Parking (1)
Is there parking?
Parking is available. Please check the official website or contact the hotel for details of capacity and rates.
Other (6)
What time is check-out?
11:00.
What time is check-in?
15:00.
How do I get there?
About 25 minutes by bus from JR Shibukawa Station (bound for Ikaho Onsen). About 20 minutes from Shibukawa-Ikaho IC on the Kan-etsu Expressway. Please check with the hotel about transfer services.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
550 Ikaho, Ikaho-machi, Shibukawa City, Gunma Prefecture
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.