Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Activities (2)
Can I ski?
As an all-season resort, skiing can also be enjoyed in winter. Please see the official website or contact the hotel about access to nearby ski areas.
Can I play golf?
The hotel adjoins Nature Hills Karuizawa Country Club, where you can play golf. Putting golf is also available on the hotel grounds.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 11:00.
Pets (1)
Can I stay with a pet?
There are two dog-friendly cottages, which can accommodate dogs up to large breeds. A dog run is also provided on the grounds.
Reservations (1)
Can I use the IHG points programme?
As the hotel belongs to IHG Hotels & Resorts' Holiday Inn Resort brand, IHG One Rewards points can be used. Please see the official website or the IHG website for details.
Traveling with children (1)
Are there benefits for families with children?
There is a family benefit whereby children aged 12 and under stay and eat free of charge (an accompanying adult must be staying). Putting golf is also available on site, which even small children can enjoy.
Rooms (1)
What room types are there?
There are 102 rooms in total (100 in the hotel building and 2 dog-friendly cottages). Please see the official website for details of room types.
Facility overview (1)
When did it open, and what kind of hotel is it?
It is a new resort hotel that opened on Friday 12 September 2025. It belongs to IHG Hotels & Resorts' Holiday Inn Resort brand and is the fourth Holiday Inn Resort in Japan. It is an all-season resort in Kita-Karuizawa at an elevation of 1,300 m, with views of Mount Asama.
Hot springs (1)
Is there a hot spring?
There is a hot spring facility drawing natural hot spring water from Gunma Prefecture. You can enjoy the bath while looking out at Mount Asama.
Shuttle service (1)
Is there a transfer from Karuizawa Station?
An evening shuttle bus from Karuizawa Station runs on Fridays only (Fridays from 8 May to 20 November, departing Karuizawa Station at 20:30). Please check the official website for other dates. By taxi it is about 50 minutes from Usui-Karuizawa IC.
Meals (1)
What style are the meals?
Buffet-style meals are served at the restaurant Foggi Forest Dining. Our pride is Gunma's natural hot spring together with cuisine using local highland vegetables and Joshu beef.
Parking (1)
Is there parking?
There is free parking for about 400 cars.
Other (6)
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
How do I get there?
About 40 minutes by shuttle bus from Karuizawa Station on the Hokuriku Shinkansen (an evening shuttle runs on Fridays only; booking required). About 50 minutes from Usui-Karuizawa IC on the Joshin-etsu Expressway via National Route 146. Free parking for about 400 cars.
What is the address?
2032-16 Kita-Karuizawa, Naganohara Town, Agatsuma District, Gunma Prefecture
What time is check-in?
15:00.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.