자주 묻는 질문 목록
이 시설의 FAQ는 영어로 게재되어 있습니다. AI 채팅은 질문하신 언어로 답변합니다.
영어 답변은 시설의 일본어 정보를 기계 번역한 것입니다. 중요한 사항은 시설에 직접 확인해 주십시오.
자주 묻는 질문 목록에서도 답을 찾을 수 있습니다.
아래 답변은 시설의 공식 사이트를 참고해 AI가 작성한 것입니다. 시설 운영자의 확인은 받지 않았습니다. 2026년 7월 19일 기준 정보입니다. 요금과 시간이 바뀌었을 수 있으므로 중요한 일정은 시설에 확인해 주십시오.
Wi-Fi (1)
Can I use Wi-Fi?
Yes, Wi-Fi is available.
오시는 길 (1)
Is there a shuttle service?
We offer shuttle service from Maibara Station. By taxi from Hikone or Maibara Station takes approximately 10 minutes. Please confirm details with the hotel at the time of booking.
액티비티 (1)
What activity facilities are available?
We have tennis courts, 3×3 basketball courts, futsal courts, and a kids' area with play equipment and striders. Water sports such as SUP and kayaking are also available in the surrounding area.
체크인 (1)
What are the check-in and checkout times?
Check-in is at 15:00 and checkout is at 11:00. Times may vary depending on your plan.
반려동물 (1)
Can I stay with a pet?
Yes, 9 out of 12 villas in our glamping area are dog-friendly. We have both private and shared dog runs so you and your dog can stay comfortably.
아이 동반 (1)
Are there facilities for children?
We have a picture book corner in the lobby and a kids' area with colorful play equipment, a futsal court for children, and a grass area with ride-on toys like striders.
시설 (2)
What kind of facility is the observation lounge?
"Lake Lounge Ōmi" on the top floor (10th floor) is an observation lounge with 360-degree panoramic views of Lake Biwa and the Hira mountain range. It features a mini library, select shop, and free drink booth, and is available for guests to use freely during their stay.
Is there a pool?
We operate an outdoor pool during the summer season. Guests can use it free of charge during operating hours between check-in and check-out (day-use is not available).
온천·목욕 (1)
Is there a hot spring?
You can use our private hot spring "Biwa Lake Matsubara Onsen (sodium bicarbonate spring)" with a large public bath, open-air bath, sauna, and jet bath. Some guest rooms also feature private open-air baths (up to 125 sqm and larger).
식사 (1)
What are the meal options?
Our restaurant serves beautiful and healthy Japanese and Western set courses using fresh, locally-sourced ingredients. You can enjoy seasonal dishes that showcase the bounty of Lake Biwa.
주차장 (1)
Is there a parking lot? How much does it cost?
Free outdoor parking is available with approximately 160 spaces (164 spaces). No charge.
기타 (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What is the address?
〒522-0341 1435-91 Matsubara-cho, Hikone, Shiga
What time is check-in?
15:00.
What time is checkout?
11:00.
How do I get there?
By car: approximately 12 minutes from Hikone IC, approximately 15 minutes from Maibara IC. By train: approximately 10 minutes by taxi from Hikone or Maibara stations (shuttle service available from Maibara Station).
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.