Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on May 28, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (6)
Which is the nearest airport? How do I get there from the airport?
The nearest airports are Akita Airport and Hanamaki Airport. From Akita Airport: approximately 90 km, about 120 minutes by car. From Akita Airport, take the airport limousine bus to Akita Station (about 40 minutes), then take the bullet train from Akita Station to Tazawako Station (about 60 minutes). You can also use the convenient reservation-based Airport Liner shared taxi service that runs directly from Akita Airport to Nyuto Onsen area. From Hanamaki Airport, access via Hanamaki and Morioka to reach Tazawako.
What is the driving route from Tokyo and Sendai areas?
From Morioka Interchange, head toward Akita on National Route 46. When you enter Tazawa-ko town, turn right onto National Route 341. Turn right at the Sendatsu-sawa intersection (look for the ENEOS gas station as a landmark), then proceed about 13km on the prefectural road. Look for the Tsuru no Yu wooden sign and turn left. From there, drive about 3km on the forest road, passing through the annex Yama no Yado to arrive at Tsuru no Yu Hot Spring.
What is the Airport Liner?
The Airport Liner is a reservation-based shared taxi service that runs directly from Akita Airport to Nyuto Onsen area. It's convenient as you can travel directly without having to transfer between bullet trains or buses. Advance reservation is required.
How do I get from JR Tazawako Station to Tsuru no Yu Onsen?
The Ugo Bus Company operates the Nyuto Onsen Line from JR Tazawako Station (approximately once per hour). When you arrive at Tazawako Station, please call us with your planned bus departure time. Our shuttle vehicle will pick you up at Alp Komakusa bus stop. Shuttle service is available only between Tsuru no Yu Onsen, Yamano Yado, and Alp Komakusa bus stop.
How frequent are the buses to Nyuto Onsen?
The Nyuto Line bus (Ugo Bus Company) runs once per hour. The departure point is Tazawako Station.
What is the driving route from Akita City and Akita Airport?
From Akita City, take National Route 13 and National Route 46, then turn left onto National Route 341 after entering Tazawako. Turn right at the Sendatsusawa intersection and continue for about 13 km to reach the Tsuru no Yu Onsen entrance.
Other (1)
What is the facility's phone number?
Tsuru no Yu Onsen's phone number is 0187-46-2139. Please use this for shuttle inquiries and reservations.
Basic information (2)
What is the address?
Akita Prefecture, Senboku City, Tazawako, Tazawa, Sendatsusawa National Forest 50
What are the access methods?
Take the Akita Shinkansen Komachi line to JR Tazawako Station. Ugo Bus Company buses to Nyuto Onsen depart from in front of Tazawako Station (approximately once per hour). Shuttle service available to Alp Komakusa bus stop. From Akita Airport: approximately 90 km, about 120 minutes by car. From Akita Airport to Akita Station by airport limousine bus (about 40 minutes), then from Akita Station to Tazawako Station by bullet train (about 60 minutes). Airport Liner reservation-based shared taxi service from Akita Airport is also available. By car: From Morioka IC, take National Route 46 toward Tazawako town, turn right onto National Route 341, turn right at Sendatsusawa intersection, continue about 13 km on the prefectural road, turn left at the wooden Tsuru no Yu sign, and proceed about 3 km on the forest road to arrive.
Facilities (1)
Are Tsuru no Yu Hot Spring and Yama no Yado the same facility?
Tsuru no Yu Hot Spring is the main building and Yama no Yado is the annex. They are operated by the same management. When accessing by car, you pass through Yama no Yado via a forest road before arriving at Tsuru no Yu Hot Spring. Shuttle service is available for both facilities.
Shuttle service (1)
Which sections offer shuttle service?
Shuttle service is available only between Tsuru no Yu Onsen, Yamano Yado, and Alp Komakusa bus stop. Please contact us by phone to arrange.