Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on May 31, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there?
It is about a 7-minute walk from Miyasawa Station on the Subway Tozai Line. By bus, take the Otaru-bound bus from Sapporo Station and get off at Nishi-machi Kita 20-chome (about 5 minutes). By car, it is about 1 hour 40 minutes from New Chitose Airport.
Events (1)
Are there seasonal events?
Spring to summer features blooming roses in the Rose Garden, autumn has Halloween decorations, and winter has Christmas illuminations. The Karakuri Clock Tower holds a parade and bubble show on the hour throughout the day.
Shopping (1)
Can I purchase souvenirs?
Shop Piccadilly sells Shiroi Koibito (white chocolate biscuits), park-exclusive cookies, tea, wine, and merchandise. There is also a shop in the free area, so you can purchase souvenirs without paying the admission fee.
Experiences / Reservations (1)
Do I need to make a reservation for the sweets-making experience?
We strongly recommend booking popular sweets workshops such as making original Shiroi Koibito. You can register through the official website or at the ticket counter upon entry. During busy times (especially weekends and holidays), you may not be able to participate without a reservation.
Opening hours (1)
What are the opening hours and closed days?
Opening hours are 10:00–17:00 (last admission 16:00). Hours may change during the year-end and New Year period. Please check the official website for the latest information.
Traveling with children (1)
Can I enjoy this with children?
Yes. Factory tours and candy-making workshops are very popular with children. The Sweets Workshop accepts children aged 5 and under with a parent (aprons and hats provided). The English-style garden is designed to be easy to walk with a stroller.
Time needed (1)
How long should I plan to spend?
Allow approximately 3 hours to enjoy all areas at a relaxed pace. The free area alone can be covered in about 2 hours. If you include hands-on experiences or meals, we recommend allowing extra time.
Photography (1)
Is photography allowed?
Photography is allowed in most outdoor and exhibition areas. However, photography is prohibited inside Study Base Cacao Pod. Please check with the official website or on-site staff for details.
Prices (1)
What is the admission price? What is the difference between the free and paid areas?
The outdoor areas and exterior can be enjoyed free of charge. Admission to the paid area is 800 yen for adults (high school and above), 400 yen for children (ages 4–junior high school), and free for ages 3 and under. In the paid area you can enjoy factory tours, chocolate exhibitions, cafés, and more.
Rainy days (1)
Can I enjoy it on rainy days?
The main attractions—factory tours, chocolate exhibition, café, and sweets-making experiences—are all indoors. You can enjoy yourself fully even on rainy days. Outdoor areas like the English-style garden may be difficult to walk through in rain, but you can spend the whole day inside the buildings.
Meals (1)
Are there cafés or restaurants?
Inside the paid area is the Chocolate Lounge Oxford, which serves ISHIYA original sweets, freshly baked confections, drinks, and more. There are also limited menu items available only at the park.
Parking (1)
Is there a parking lot?
Parking is available at the facility. Please check the official website for details on capacity and fees.
Other (6)
When is the facility closed?
Year-end and New Year period (see official website for details)
What is the admission price?
Free area: Free entry Paid area: Adults (high school and above) 800 yen, Children (ages 4–junior high school) 400 yen, Ages 3 and under free
What is the address?
Hokkaido Sapporo, Nishi Ward, Miyanosawa 2-jo 2-11-36
Is there a parking lot?
Yes, it is available. Please check the official information for details.
How do I get there?
About 7 minutes walk from Miyanosawa Station on the Subway Tozai Line. By car, approximately 1 hour 40 minutes from New Chitose Airport.
What are the opening hours?
10:00–17:00 (admission until 16:00, shop until 17:00)