Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 27, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
Which is the nearest station, and how do I use the free shuttle?
About 5 minutes' walk from Miebashi or Makishi Station on the Yui Rail. A free shuttle service is available from Miebashi Station (10:00-18:00). Please call the front desk when you arrive at the station.
Check-in / check-out (1)
What are the check-in and check-out times?
Standard check-in is 15:00 and check-out is 11:00. Times may differ depending on the plan, so please check when booking.
Nearby information (1)
How do I get to Kokusai-dori and other sights?
The property is about 5 minutes' walk from Makishi Station on the Yui Rail and close to Kokusai-dori and the Makishi Public Market, making it a convenient base for sightseeing in Naha.
Facilities (3)
What is the stone sauna like?
The Rakubi Gando stone sauna is located within the natural hot spring facility. Please see the fees pages of the official website for details of charges and opening times.
Can it be used for banquets or meetings?
There is a banquet hall called Plumeria on site, available for banquets and gatherings of various kinds. Please contact the front desk for details.
Is there a coin laundry?
There is a coin laundry on site, which is convenient for guests staying longer.
Hot springs (2)
What is the Rikka Rikka Yu natural hot spring?
Rikka Rikka Yu is a natural hot spring facility in the property's spa annexe. Besides the hot spring baths, it has a stone sauna called Rakubi Gando, a mist sauna (with a specially selected salt that changes daily) and a salt sauna. The salt is also expected to leave the skin smooth.
Can I use the hot spring if I have a tattoo?
Guests with tattoos, including fashion tattoos, are not admitted. If a tattoo is found while you are bathing you will be asked to leave immediately. We ask for your understanding.
Meals (1)
Can I eat there?
There is a dining area called Yuntaku in the spa annexe. The East Tower also has Kunibu-tei, a Naha specialities restaurant, and the Grand Bleu cafe lounge.
Parking (1)
Is there parking?
There is parking. Please contact the official website or the front desk for details of capacity and rates.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
How do I get there?
About 5 minutes' walk from Miebashi or Makishi Station on the Yui Rail. A free shuttle is available from Miebashi Station only (10:00-18:00).
What time is check-in?
15:00.
What time is check-out?
11:00.
Is there parking?
Parking is available. Please contact the property for details.
What is the address?
1-2-33 Makishi, Naha City, Okinawa Prefecture