Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 9, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00. Times may differ depending on the plan.
Rooms (1)
What room types are there?
There are 60 to 67 rooms in a wide range of types, including four-bed rooms, three-bed rooms and traditional Japanese rooms, suitable for group and family travel.
施設の歴史 (1)
Is it true that the Showa Emperor stayed here?
The Showa Emperor stayed at the inn during the Kunibiki National Sports Festival in 1982. The imperial room can also be viewed inside.
Hot springs / Baths (4)
How large is the great open-air bath?
The great open-air bath, fed continuously from the source, covers 120 tsubo (about 400 square metres). Known as the largest open-air bath in Japan, it is enjoyed by families, couples and groups alike.
Is there a private bath?
There is a private bath. Please see the official website or contact the property for details and booking.
Is the great open-air bath mixed?
The great open-air bath is mixed, so families, couples and groups can enjoy it together.
What are the qualities and benefits of Tamatsukuri Onsen?
Tamatsukuri Onsen is a celebrated spring recorded in the Izumo no Kuni Fudoki, said to help with neuralgia, muscle pain, joint pain, poor circulation, chronic skin conditions, diabetes (hydrogen sulphide type) and gout, and to benefit the skin. The water flows continuously from the source.
Shuttle service (1)
Is there a shuttle service?
There is a free shuttle to JR Tamatsukuri-Onsen Station and to our sister property, the Tamatsukuri International Hotel. Please contact the inn in advance for details.
Meals (1)
What food can I enjoy?
You can enjoy seasonal kaiseki cuisine prepared by our head chef, using local ingredients.
On-site equipment (2)
Is Wi-Fi available?
Internet access is available inside the inn. Please contact the property for details.
How large is the garden?
There is an extensive Japanese garden of 10,000 tsubo (about 33,000 square metres), which guests may walk in.
Parking / Access (1)
Is there parking, and what does it cost?
There is free parking for about 40 vehicles, with no height restriction.
Other (6)
What is the address?
323 Tamatsukuri, Tamayu-cho, Matsue City, Shimane Prefecture
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
10:00.
What time is check-in?
15:00.
How do I get there?
About 10 minutes by taxi from JR Tamatsukuri-Onsen Station. A free shuttle bus runs between JR Tamatsukuri-Onsen Station, Chorakuen and the Tamatsukuri International Hotel. About 10 minutes from Matsue-Tamatsukuri IC on the San'in Expressway.