Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on September 28, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Wi-Fi (1)
Is Wi-Fi available?
Yes, Wi-Fi is available in the building.
Access (1)
How do I get there from Naha Airport?
About 40 minutes by car from Naha Airport. By airport limousine bus it takes about 1 hour to the Rekuu Okinawa Chatan Spa & Resort stop, then about 2 minutes' walk. The number 120 Nago Nishi Airport local bus can also be used.
Check-in (1)
What are the check-in and check-out times?
Check-in is 14:00 and check-out is 11:00. Times may differ by plan, so please check the plan details.
Nearby sightseeing (1)
Can I walk to American Village?
Yes, Chatan American Village and Sunset Beach are both within 5 minutes' walk. It is a good location for shopping and Okinawan food.
Traveling with children (1)
Is there anything special for guests with children?
Children aged 18 and under stay free when sharing a room and bed with their parents or grandparents (where no extra bed is used). Children aged 0 to 5 sharing a bed have breakfast free; from age 6 breakfast is charged.
Facilities (3)
Where is the infinity pool?
The outdoor infinity pool on the top floor is for hotel guests only (a separate charge applies). There is a poolside bar as well, serving cocktails including one that won a Governor of Okinawa award.
Is there a coin laundry?
Yes, there is a coin laundry in the building (charged).
Is there a beauty salon?
Yes, there is a beauty salon in the spa zone on the top floor. Together with the hot spring and pool, it offers a space to refresh body and mind.
Hot springs (2)
What kind of hot spring water is it, and what facilities are there?
Chatan Onsen is a hypotonic, weakly alkaline simple spring. The large bathing hall on the 8th floor of the main wing is open 6:00-10:00 and 15:00-20:00. The men's bath has a hot sauna and a cold bath; the women's bath has a mist sauna and a plain hot bath.
Can I use the hot spring without staying overnight?
Day bathing tickets are sold (adults 1,500 yen), so you can use the Chatan Onsen bathing hall without staying, making it easy to call in while sightseeing nearby.
Meals (1)
What style is breakfast?
Breakfast is a buffet in a venue laid out like a large kitchen, with a wide menu including scrambled eggs, souffle buns, and Japanese, Western and Chinese rice porridge.
Parking (1)
Is there parking?
There is a free multi-storey car park next to the hotel, with space for 250 cars.
Other (6)
What is the address?
34-2 Mihama, Chatan Town, Nakagami District, Okinawa Prefecture
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
11:00.
What time is check-in?
14:00.
How do I get there?
About 40 minutes by car from Naha Airport. About 1 hour by airport limousine bus (alight at Rekuu Okinawa Chatan Spa & Resort). Within 5 minutes' walk of Chatan American Village and Sunset Beach.