Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on May 29, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
How do I get here by train?
From JR Fukushima Station, take the Fukushima Kotsu Iizaka Line to Iizaka Onsen Station (approximately 23 minutes, ¥430). From Iizaka Onsen Station, it's about a 10-minute walk or a short taxi ride. Alternatively, you can take a taxi directly from JR Fukushima Station (approximately 30 minutes, approximately ¥4,000).
How do I access the hotel by car?
From Fukushima Iizaka IC on the Tohoku Expressway, head towards Yonezawa/Iizaka. At the intersection (railway crossing) 700m ahead, turn right towards Iizaka. The hotel is in the hot spring town center. From Fukushima Oosasao IC on the Tohoku Central Expressway, it takes about 15 minutes.
Pets (1)
Can I bring a pet to stay in the room?
Pets cannot stay in guest rooms, but we have a pet house "Hapipapi" (with heating and cooling) available. Small dogs only (up to 5 kg). You will need to submit a consent form and proof of 5-in-1 vaccination. Cages are limited, so please book in advance by phone.
Smoking (1)
Are all guest rooms non-smoking?
Yes, all guest rooms are non-smoking. For smoking arrangements, please contact us for further details.
Basic information (3)
Is there parking?
Yes, parking is available. For details, please contact the facility.
What is the address?
27 Nishitaki-no-cho, Iizaka-machi, Fukushima City, Fukushima Prefecture
How do I get here?
By car: Exit Fukushima Iizaka IC on the Tohoku Expressway and head 700m toward Yonezawa/Iizaka, then turn right at the intersection. From Fukushima Odashio IC on the Tohoku Chuo Expressway: approximately 15 minutes. From Iizaka Onsen Station: approximately 10-minute walk (shuttle available until 7 PM). From JR Fukushima Station: Fukushima Kotsu Iizaka Line, 23 minutes, ¥430. From JR Fukushima Station by taxi: approximately 30 minutes, approximately ¥4,000. Free parking for 250 vehicles.
Traveling with children (1)
What facilities and services are available for families with children?
We offer the following items for free loan (limited quantities): baby chairs, children's toilet seats, children's step stools, baby beds (for infants only), strollers and buggies, and restaurant baby chairs and beds. Please call ahead to arrange.
Rooms (1)
Do you have guest rooms with open-air baths?
Yes, we have the highest-grade room "Corner Open-Air Bath Suite (43 sqm)" on the SORA floor. This is a luxurious room with a modern Japanese interior featuring an open-air bath and shower room. It accommodates 2–3 guests.
Facilities / Equipment (3)
What items are available for loan in guest rooms?
We offer the following items for free loan: irons, trouser presses, mobile phone chargers, hair irons (curling and straight), nano-care ion steamers, humidifiers, and wheelchairs. Quantities are limited, so please call ahead or inform us at check-in.
What facilities are available in the hotel?
Gift shop "Hanamomo Koji" (8:00–21:00), 3 karaoke rooms (11:00–23:00), general store "Zakuro-kan" (8:00–20:00), game corner (10:00–22:00), spa "Iroha" (11:00–24:00), coffee shop (9:00–16:45), and pet house "Hapipapi".
Are there any in-hotel events?
We hold a hot spring egg-making workshop daily (in front of the gift shop, 15:00–18:00, free admission) and lobby concerts featuring shamisen, koto, saxophone and other instruments (daily changing programs, 20:30–, free admission). These may be subject to change or cancellation.
Hot springs (1)
What kind of hot spring is the public bath 'Hanamomo no Yu'?
A spacious public bath using the Iizaka hot spring source, with multiple bathing pools offering different bathing styles. From July 2026, it will be for guests only.
Shuttle service (1)
Is there a shuttle service from Iizaka Onsen Station to the hotel?
After arriving at Iizaka Onsen Station, call us and we will pick you up until 7 PM that day. Inquiry: 024-541-2501. Walking takes approximately 10 minutes from the station.
Meals (1)
Are dinner and breakfast served buffet-style?
Yes, both dinner and breakfast are served buffet-style. Dinner features full-scale dishes finished at live kitchens, and breakfast is known for creamy omelets and large rice balls. The restaurant is called "Live Kitchen Hanamomo".
Parking (1)
Is there a parking lot? Is there a charge?
We have 250 free parking spaces available. Please use them if you are driving.