Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on May 24, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get to the facility from the nearest station?
7 minutes walk from the south exit of JR Sagaarashiyama Station, 5 minutes walk from Randen Sagaarashiyama Station, approximately 15 minutes walk from Hankyu Arashiyama Station. If using Kyoto Bus, the nearest stop is Sumikurachi, an immediate walk away.
Payment (1)
Can I pay by credit card?
We accept VISA, UC, Orico, Mastercard, JCB, and American Express credit cards, as well as debit cards.
Cancellation (1)
When does the cancellation charge apply?
A cancellation charge applies from one week before your scheduled arrival date. For cancellations after that date, a charge of ¥1,000 (tax included) per person will be applied.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is at 16:00 (latest check-in 18:00), and check-out is at 10:00. We will store luggage at the front desk before check-in or after check-out.
Accessibility (1)
Is the facility wheelchair accessible? Are there wheelchair-accessible rooms?
The facility is wheelchair accessible. We provide 2 wheelchairs for indoor use and 1 for outdoor use. For accommodation, we have 1 Western-style twin room with wheelchair-accessible bathroom and toilet. Please inform us when making your reservation.
Reservations (1)
Can I make a reservation online?
You can book through the Public School Mutual Aid Association's "Yasuragi no Yado" reservation system, our website, Rakuten Travel, Jalan, Rurubu Travel, and Yukoyuko. However, there are some dates not available for online booking. Even if shown as full, we may still accept reservations by phone, so please inquire. Reservations by email, contact form, or fax are not accepted.
Smoking (1)
Is smoking allowed inside the facility?
The entire facility is non-smoking. If you wish to smoke, please use the smoking room inside the facility.
Basic information (5)
What is your address?
〒616-8382 9 Kakurakucho, Sagatenryuji, Ukyo Ward, Kyoto, Kyoto Prefecture
What time is check-in?
16:00.
What is the check-out time?
10:00.
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
How do I get there?
7 minutes walk from the south exit of JR Sagaarashiyama Station, 5 minutes walk from Randen Sagaarashiyama Station, approximately 15 minutes walk from Hankyu Arashiyama Station. An immediate walk from Kyoto Bus stop Sumikurachi. Located near Arashiyama and Togetsukyo Bridge, on the former site of Ankokuryoui.
Traveling with children (1)
What are the children's rates? Are there meals for children?
Elementary school children are charged at half the adult room rate plus meal charges. Infants sharing a bed with adults are charged meal costs only (free if no meal needed). When using bedding, infants are charged the same as elementary school children. We offer children's lunch for ¥1,210 (tax included) and children's kaiseki for ¥2,420 (tax included).
Room amenities (1)
What amenities and facilities are provided in the guest rooms?
Room facilities include hair dryer, tea set, electric kettle, telephone, TV, refrigerator (empty), and air purifier (all rooms have private toilets). Amenities provided are face towel, bath towel, yukata, toothbrush set, razor, and shower cap. Body soap, shampoo, and conditioner are available in the bathroom.
Prices / Reservations (1)
Can non-members stay here? How much does it cost?
Anyone can stay with us. For non-members, the rate for one night with two meals is from ¥16,657 (including tax) (from March 2026, based on weekday full occupancy). For members of the Public School Teachers' Mutual Aid Association, the rate is from ¥14,600 (including tax).
Hot springs / Large public baths (1)
What are the hours for the public bath?
The public baths (artificial hot spring "Moki-no-yu" and "Ishi-no-yu") are available from 6:00 AM to midnight. Please note that there is a gender change in the middle of the night. The baths are not available from midnight to 6:00 AM and from 9:00 AM to 11:30 AM.
Shuttle service (1)
Is there a shuttle bus?
We do not have a shuttle bus. Thank you for your understanding.
Meals (2)
Can you accommodate food allergies?
We will accommodate allergies as much as possible. Please inform us when making your reservation.
Where is dinner served? Can we eat in our room?
Dinner (17:00–20:30) is served in your room. You can enjoy a creative Kyoto kaiseki course at your leisure in your room. Breakfast is served in the Sekihan-ro "Gotennoma" from 7:30 to 9:00.
Parking (1)
Is there parking? Is there a charge?
There are 10 free parking spaces for standard vehicles on the premises (first-come, first-served, no reservations). If full, we will direct you to a contract parking lot a 2-3 minute walk away. Tour buses cannot park on the premises; please use nearby paid parking for tour buses.