Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 22, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Other (17)
Is Wi-Fi available?
It is not provided.
What time is check-in?
15:00.
Do I need to prepare for snow in winter?
Kurokawa Onsen is in a mountainous area, so snow and icing are possible in winter. We recommend preparing studless tyres or chains.
How do I get there?
About 15 minutes walk from Kurokawa Onsen bus stop. About 120 minutes by Kyushu Cross-line bus from Kumamoto Airport, get off at Kurokawa Onsen. About 70 minutes by car from Hita IC on the Oita Expressway.
What is the address?
6601-1 Manganj, Minami-Oguni Town, Aso District, Kumamoto Prefecture
Is there parking?
Yes, parking is available. For details, please contact the facility.
What is the checkout time?
10:00.
How is the access?
Located slightly upstream from the centre of Kurokawa Onsen village. It is convenient to arrive on foot from Kurokawa Onsen bus stop or by car. The Kyushu Cross-line buses from Kumamoto Airport and Fukuoka Airport are convenient for public transport.
Can non-guests use the rock sauna?
For details, please check the official website or call the facility.
Can I purchase and use the Kurokawa Onsen bath ticket pass?
Day-use bathing with the pass (mixed-gender outdoor bath, etc.) is available. The pass can be purchased at places like "Kaze no Sha".
What is the food like?
Multi-course Japanese dinner featuring seasonal ingredients. Dishes are prepared using fresh, local ingredients from Oguni.
Is there a geothermal pool?
There is a pool heated by geothermal energy, which is rare in Kurokawa Onsen. It allows guests to enjoy the benefits of the hot spring in a different form.
Is there a mixed-gender outdoor bath?
There is a mixed-gender outdoor bath called "Taki no Yu" built along the Taino Hara River. You can experience traditional Japanese hot spring atmosphere surrounded by trees and a waterfall cascade. It is also accessible with the bath ticket pass.
What is the steam room?
A unique steam bath facility found only in Oku no Yu among Kurokawa Onsen inns, utilising geothermal steam. The heat and steam from the hot spring allow you to experience a distinctive warming that penetrates deep into the body.
What types of rooms are available?
There are 26 rooms in total with different character, spread across the main building, annex, and detached cottages. Each room is surrounded by nature with changing scenery throughout the seasons and from day to day.
What are the check-in and check-out times?
Standard check-in is from 15:00 and check-out is at 10:00. Times may differ depending on your plan.
How many types of baths are there?
There are 9 different baths. These include a mixed-gender open-air bath built along the Tanohara River, a cave bath with a mystical atmosphere, an indoor bath, a steam room (the only one in Kurokawa Onsen), an infrared sauna, and a geothermal pool—each with its own character scattered throughout the grounds.