Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on August 9, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
How do I get there?
By car, about 10 minutes from Yubara IC on the Yonago Expressway. By train, about 35 minutes on the bus for Hiruzen Kogen from JR Chugoku-Katsuyama Station, alighting at Sayama, then about 10 minutes' walk. A free pick-up from the west exit of JR Okayama Station is also available (advance notice required).
Activities (1)
I heard you can watch the stars here.
We have a star sommelier on the staff and offer a stargazing service under a sky full of stars. At night you can bathe in the open-air bath beneath the stars, with the sound of the river and the calls of the river frogs.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:30 and check-out is 11:00 (times may differ by plan).
Pets (1)
Can I stay with a pet?
Yes, we have rooms where you can stay with a pet. As well as families, couples and groups, guests with pets are very welcome. Please check the official website or call us for details.
Rooms (1)
How many room types are there?
There are 26 rooms in all (the figure may differ by plan), in a wide range of types including the designer suites SUITE KAEDE, SUITE KONOKA and SUITE MOMIJI and detached rooms with an open-air bath.
Day-use bathing (1)
Can I bathe without staying overnight?
Day bathing is possible (booking required) at 1,100 yen for adults and 550 yen for children. The hours are 14:30-19:00 (or 11:00-18:00). Please check the official website or call us for details.
Hot springs (1)
What are the baths like?
We use water from the Yubara Onsen source at 100 per cent without recirculation; the spring is ranked as the western grand champion in the national open-air bath rankings. The flow is abundant, more than 3,120 litres per minute, and there are six kinds of bath (large and medium bathing halls, an open-air bath, a goemon iron bath and others).
Equipment (1)
Is Wi-Fi available?
Wi-Fi is available throughout the building and in every room.
Shuttle service (1)
Is there a free pick-up service?
There is a free pick-up service from the west exit of JR Okayama Station (advance notice required). We also collect guests from the Yubara Onsen bus stop.
Meals (1)
What is the food like?
As an approved restaurant for the local brand Chiya beef, we serve dishes using seasonal Okayama ingredients. The content varies by plan, so please see the official website.
Parking (1)
Is there parking?
There is parking for 30 cars, free of charge.
Other (6)
What time is check-in?
15:30.
How do I get there?
About 10 minutes by car from Yubara IC on the Yonago Expressway. About 35 minutes on the bus for Hiruzen Kogen from JR Chugoku-Katsuyama Station, alighting at Sayama, then about 10 minutes' walk. A free pick-up from the west exit of JR Okayama Station is available (advance notice required).
What is the address?
345-18 Yubara Onsen, Maniwa City, Okayama Prefecture
Is there parking?
Parking is available. Please contact the property for details.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for details on where it can be used and any charges.
What time is check-out?
11:00.