Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 22, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Other (17)
How do I get there?
From Kumamoto Airport: Kyushu Cross-line bus to Kurokawa Onsen, then about 10 minutes on foot or 3 minutes by taxi. From Fukuoka Airport: Direct bus to Kurokawa Onsen, about 140 minutes. From Hita IC on the Oita Expressway: About 80 minutes via National Routes 212 and 442. The ryokan offers pick-up service from the bus stop.
What is the address?
6608 Manganji, Minami-Oguni, Aso District, Kumamoto Prefecture
What kind of bath is the famous cave bath?
A hand-carved cave bath that the original owner spent 10 years digging out of the stone mountain in the back garden using chisel and hammer. Steam fills the cave interior, providing a sauna effect as well. The spacious structure has two separate entrances and is a signature feature of this member property of the Japan Secret Hot Spring Preservation Society.
Is there parking?
Yes, it is available. Please contact the facility for details.
What are the check-in and check-out times?
Check-in is from 15:00 (latest 18:00), check-out is at 10:00. Times may vary depending on your plan.
Is there parking?
There is free parking for 17 vehicles (no reservation required). However, there are size restrictions: height 2m, width 1.8m, length 4.8m. Vehicles like 10-seat Hiace vans cannot enter due to narrow roads.
How many types of baths are there?
There are 5 types of hot springs: open-air bath (1 mixed-gender: Iwato bath), cave bath (1 mixed-gender, 1 women-only), family bath (2 private, reservation-based first-come-first-served), and indoor bath (1 each for men and women). All are fed by natural hot spring water.
What is the dining style?
The basic meal is a multi-course dinner featuring wild vegetables, river fish, and Kumamoto local ingredients. The "Irori plan" where you grill river fish skewers, Higo beef, and vegetables over a charcoal hearth fire is also very popular.
Can I use the hot springs at the sister facilities?
Guests can bathe free of charge at the open-air baths at the sister facilities Yamamizuki and Miyama Sanso (lodging certificate required; about 5 minutes by car).
Can I buy the Kurokawa onsen hot spring hopping pass?
We sell the hot spring pass at our facility. One pass allows you to choose and bathe at any 3 of the approximately 25-26 open-air baths at various inns in Kurokawa onsen.
What types of guest rooms are available?
All 12 rooms are Japanese-style. There are 2 types: riverside and mountain-side. Rooms along the river allow you to hear the sound of the flowing stream at night.
Do I need to take precautions against frozen roads in winter?
In winter, road freezing and snow are possible. Please prepare either studless tires or chains.
Is there a shuttle service if I arrive by bus?
We provide pickup service to Kurokawa onsen bus stop. Please let us know your arrival time when making your reservation.
Is day-use bathing available?
Day-use bathing is available. You can use the cave bath and open-air bath with the hot spring pass.
Is Wi-Fi available?
We do not provide Wi-Fi.
What time is checkout?
10:00.
What time is check-in?
15:00.