Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on June 16, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (1)
Is there access from Okayama Station?
A free shuttle bus runs daily from the west exit of JR Okayama Station (approximately 90 minutes, reservation required). By car: approximately 10 minutes from Mimasaka IC on the Chugoku Expressway, or approximately 10 minutes from JR Hayashino Station.
Spa / Equipment (1)
What kind of service is the aroma spa?
A treatment using essential oils blended to suit your physical condition and mental state based on a consultation with a therapist. The treatment is provided in a dedicated room adjoining the spa.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00. Times may vary depending on your plan.
Pets (1)
Can I stay with a pet?
We do not have pet-friendly rooms at this facility, but the main building Yugō Grand Hotel has a "dog house" where small dogs can be accommodated. Please inquire for details.
Smoking (1)
Where can I smoke?
The entire facility is non-smoking. We have a designated outdoor smoking area for your use.
Traveling with children (1)
Can I stay with children?
We accommodate family stays. However, regarding emergency medical care at night, while there are hospitals nearby, paediatric services are limited after hours. The nearest general hospital is in Tsuyama city, approximately 30 minutes by car.
Hot springs / Baths (1)
What is the spring water quality?
Sodium chloride spring (low-concentration weak alkaline chloride spring). You can use the open-air bath, private bath, large bath, and sauna.
Special occasions (1)
Can I use this for celebrations or special occasions?
We offer special occasion plans for couples, spouses, and families, such as wedding anniversaries and birthday celebrations. Please check our official website for details.
Equipment (1)
Can I use Wi-Fi?
Wireless LAN (Wi-Fi) is available free of charge in all rooms. Connection is also available in the lobby and atrium.
Meals (1)
What is special about the meals?
We serve dishes featuring organic vegetables delivered daily from our contract farms. At our restaurant SONOMA, you can choose from multiple course options to suit your preferences.
Parking (1)
Is there a parking lot?
Free parking is available for 50 vehicles.
Other (6)
What time is check-in?
15:00.
What time is check-out?
10:00.
What is the address?
538-1 Yugō, Mimasaka City, Okayama Prefecture
How do I get there?
Free shuttle bus runs daily from the west exit of JR Okayama Station (approximately 90 minutes, reservation required). By car: approximately 10 minutes from Mimasaka IC on the Chugoku Expressway. Approximately 10 minutes by car from JR Hayashino Station.
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
Is there a parking lot?
Parking is available. For details, please contact the facility.