Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
These answers were written by AI from the property's official website. The property has not checked them. Collected on July 25, 2026. Prices and times may be out of date, so please confirm anything important with the property.
Access (2)
How do I get here from Tokushima Awa Odori Airport?
By taxi it's approximately 35 minutes. Since we're located just off the Naruto-Kita IC on the Kobe-Awaji-Naruto Expressway, access from the Kansai region is very convenient.
How do I get here from JR Naruto Station?
Take the local bus (bound for Naruto Koen) from JR Naruto Station, get off at Daigesumi Kaigan-dori bus stop, then it's about a 3-minute walk. The journey takes approximately 14 minutes.
Groups / Facility information (1)
What is the Kagetsu Group?
The Kagetsu Group, which includes Naruto Grand Hotel Kagetsu, operates multiple accommodation facilities and regularly holds group events and offers benefits. Please check our official website for details.
Check-in / check-out (1)
What are the check-in and check-out times?
Check-in is 15:00–23:00 and check-out is 10:00. Times may vary by plan. Please contact the hotel directly regarding early check-in or late check-out.
Nearby sightseeing (2)
Can I see the Naruto Whirlpool nearby?
The hotel is located right next to Naruto Park with spectacular views overlooking the Naruto Strait. From our observation bath with open-air hot spring, you can see the Onaruto Bridge in full view, making us an ideal base for visiting the whirlpools.
How do I get to the Otsuka Museum of Art?
Please ask our front desk for directions to the Otsuka Museum of Art. From the Kobe direction, take the highway bus (bound for Otsuka Museum) and get off at "Aoao Naruto Resort Mae", then it's about a 5-minute walk.
Rooms (1)
What types of guest rooms are available?
We offer multiple room types including Japanese-Western rooms with private baths with views and ocean-view Japanese rooms. You can enjoy scenic views from your room or the panoramic bath.
Hot springs / Baths (1)
What is the view from the observation bath?
The open-air bath at our observation bath offers spectacular views of the Onaruto Bridge and Naruto Strait. We also offer rooms with private open-air baths where you can enjoy the grandeur of the strait in a private setting.
Shuttle service (1)
Is there a free shuttle bus?
We offer complimentary shuttle bus service from near Naruto Koen-guchi bus stop (in front of the Great Naruto Bridge Memorial Hall Eddy) and from near Kousoku Naruto bus stop. Reservations are required (book by 22:00 the day before your arrival). Please check our official website for the schedule.
Meals (1)
What are the signature dishes?
Our specialty is authentic Naruto sea bream cuisine. We serve an acclaimed buffet-style selection featuring fresh Naruto sea bream sashimi, Awa Ō chicken, and other premium local ingredients.
Parking (1)
Is there parking?
We have complimentary parking. Our location is just off the Kobe-Awaji-Naruto Expressway at the Naruto-Kita IC, making it convenient to arrive by car.
Other (6)
Is Wi-Fi available?
Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.
What time is check-out?
10:00.
What is the address?
82-88 Omoge, Tosahama-ura, Naruto-cho, Naruto City, Tokushima Prefecture
How do I get there?
About 2 minutes by car from the Naruto-Kita IC on the Kobe-Awaji-Naruto Expressway. By bus: 14 minutes from JR Naruto Station on the Naruto Park-bound bus (get off at Omoge Kaigan-dori, 3-minute walk). Free shuttle bus service is available from Takamatsu Naruto/Naruto Park entrance (advance reservation required by the day before).
Is there a parking lot?
Yes, parking is available. Please contact the facility for details.
What time is check-in?
15:00.