Frequently Asked Questions
English answers are machine-translated from the property's Japanese information. Please confirm important details with the property directly.
Or browse the answers we’ve already prepared below.
アクセス (1)
Is there a shuttle from Shin-Shirakawa Station?
The shuttle bus between Shin-Shirakawa Station and British Hills operates by advance reservation only. To use this service, please reserve in advance by phone (0120-131-386).
キャンセル (1)
Is there a cancellation charge?
Cancellation charges apply as follows: one day before — 30% of accommodation fee; same day — 50% of accommodation fee. Please confirm details when making your reservation.
チェックイン (1)
What are the check-in and check-out times?
Check-in is 15:00 and check-out is 10:00. These may vary depending on the plan.
客室 (1)
What are the number and types of guest rooms?
We have a total of 36 guest rooms. There are 17 different room types, each designed with distinct British-style interiors.
施設 (1)
What is the atmosphere of the building and interior like?
Everything from building materials to furniture and furnishings is exclusively British-made, recreating a medieval English streetscape including signage and road signs. Various buildings are scattered across extensive grounds centered around a manor house.
施設概要 (1)
Can I use this as a regular hotel? Is language training mandatory?
British Hills can be used freely as both a language training facility and as a standard resort hotel. Participation in language training is not mandatory. You can also enjoy a stay in a British atmosphere or use the facility for day visits.
日帰り (1)
Can I use it as a day visitor?
Day visitors can use the restaurant and view the facility. You can enjoy touring the interior with British antiques for an admission fee of 200 yen. Guests can enjoy afternoon tea and more without staying overnight.
歴史 (1)
I understand it was established in 1994. What is the background of how it was created?
It was built in 1994 on the Hatori Lake highland by Sano Gakuen Foundation (which operates Kanda University of International Studies) as a language and British culture experience facility. Based on the philosophy that 'superficial training is meaningless,' all building materials were imported from the UK for its establishment.
英語環境 (1)
Is it okay if I don't speak English?
Japanese is spoken here, so it's fine if you don't speak English. However, the facility has many foreign staff from former Commonwealth countries, and if you wish, you can enjoy communicating in English.
食事 (1)
Can I enjoy British-style afternoon tea?
We offer British-style afternoon tea featuring traditional British sweets, cakes, homemade scones, and traditional sandwiches. Day visitors are also welcome to use this service.
駐車場 (1)
Is there a parking lot?
Free parking for 60 cars is available. During the snowy season (late November to early April), please be sure to use studless tires or tire chains.
Other (6)
Is there parking?
Yes, it is available. For details, please contact the facility.
What time is checkout?
10:00.
What time is check-in?
15:00.
How do I get there?
About 40 minutes by car from JR Tohoku Shinkansen Shin-Shirakawa Station (shuttle bus available, advance booking required) / About 40 minutes by car from Shirakawa IC on the Tohoku Expressway
What is the address?
1-8 Tarao Shibakusa, Tenei Village, Iwase District, Fukushima Prefecture
Is Wi-Fi available?
No, it is not provided.